Account Manager (ACM)

CareerMaster; Johor; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading digital connectivity company in Johor is seeking an experienced sales manager to oversee channel performance and drive Postpaid sales. The successful candidate will have a minimum of 5 years in account management, preferably in telecommunications or FMCG. Responsibilities include the planning of promotions, overseeing partner compliance, and conducting training sessions. Flexibility to work odd hours and travel is essential. Attractive benefits include a fixed salary and annual bonuses.

Benefits

Fixed Basic

Yearly Variable Bonuses

Medical Benefits

Friendly work environment

Qualifications

• Minimum 5 years of experience in account/customer management or sales organizations.
• Minimum 2 years in telecommunications or FMCG with channel management experience.
• Possess own transport and a valid driver’s license.

Responsibilities

• Manage performance of Controlled Channel Partners' accounts and sales distribution.
• Monitor competitor activities and propose actions to maintain competitiveness.
• Conduct product training for channel partners and their staff.
• Plan and execute promotions at store/outlet level.
• Ensure compliance with company guidelines among dealers/outlets.

Skills

Good communication skills

Consultative selling

Dynamic and result-oriented

Ability to work odd hours

Street smart

Education

Degree or Diploma in any discipline

Job description

• A leadingand trusted digital connectivity and services company, empowering societies and keeping customers connected to what matters most.

Attractive Benefits Include

• Fixed Basic
• Yearly Variable Bonuses of few months
• Medical Benefits
• Friendly and well-organized environment to work in

Interested candidates, kindly your Job Seeker Profile with CareerMaster& APPLY NOW!

Shortlisted candidates will be notified.

JOB RESPONSIBILITIES

• To manage Controlled Channel Partners owned accounts/outlets’ performance, day-to-day operation, develop and expand Postpaid sales distribution with the objective of driving company Postpaid, Device and Broadband sales.
• Observe and report competitor activities/programs and review its effectiveness/ threat/ opportunities towards company.
• To propose Quick Win actions to maintain competitiveness.
• To identify, plan and execute promotions at store/outlet level.
• To assist partners to achieve healthy P&L.
• Monitor and ensure dealers/outlets and their staff comply with the minimum guidelines set out by company both qualitative and quantitative.
• Product training and refreshers for controlled channel partners and their staff.
• To manage and ensure compliance of SOPP, conduct audit and transaction monitoring of stores & coach to close gaps identified to help them improve.
• Manage & ensure company properties are properly documented and reconciled.
• Always instill integrity to Heads and front liners in order to ensure all transactions are compliant and done with integrity in line with company values.
• Plan & execute overall Channel expansion, based on existing Postpaid consumer density and new market opportunities, at the same time establish clear demarcation for own and partners outlets.
• Participate in all on-ground activities such as Events, Roadshows, Roving, etc
• Review, propose & develop retail operations processes and simplify / automate where necessary IN ORDER TO make things simpler for customers, staffs and vendors.

JOB REQUIREMENTS

• Degree or Diploma in any discipline with minimum 5 years of working experience, preferably in account/ customer management or sales organizations.
• Minimum of 2 years in telecommunication industry or FMCG with direct experience in channel management.
• Good communication skills, aggressive, dynamic and result-oriented.
• Good in consultative selling.
• Flexible, able to work during weekend or at odd hours.
• Must be street wise and able to think on the feet.
• Have exposure to planning and execution of sales related campaigns.
• Possess own transport with a valid driver’s license and willing to travel.

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