Account Manager

Publicis Groupe Holdings B.V; Kuala Lumpur; Hybrid; MYR 50,000 - 70,000; Full time

Job summary

A leading marketing agency in Kuala Lumpur seeks an experienced professional to manage client relationships and project execution. The role requires strong project management skills and a minimum of 4 years in an integrated agency environment. Ideal candidates should have a Bachelor's degree in Marketing or related fields and experience in B2B marketing. This position offers generous leave entitlements, hybrid working schedule, and comprehensive medical coverage.

Benefits

Generous leave entitlements

Comprehensive medical coverage

Hybrid working schedule

Phone allowance

Qualifications

• Minimum 4 years of experience in managing campaigns in an integrated agency environment.
• Strong understanding of mobile's impact on retail and consumer journey.
• Experience in consumer electronics/FMCG/IT retail projects is preferred.

Responsibilities

• Build productive relationships with clients and external partners.
• Inspire and develop teams to deliver creative solutions.
• Identify opportunities for growth and manage financial processes.

Skills

Project management skills

Creative development understanding

Campaign management

Communication skills

Client relationship management

Education

Diploma/Bachelor's degree in Marketing/Advertising/Communications

Job description

Overview

Leadership:

• Build positive and collaborative relationships both within the direct team and across the wider business
• Build productive relationships with external partners inc. suppliers & partner agencies
• Inspire, motivate and mentor broader teams to get to business oriented and creativce content and social solutions on client briefs
• Positively and proactively support on new business and pitch opportunities
• Responsible for the line management, development and overall quality and delivery of work by the broader Chemistry team, along with the Chemistry Business Head
• Skillfully manage up to Sr Teams, seeking support and advice

Clients:

• Nurture and impact influential senior client relationships through effective communication and by taking the time to understand their working styles
• Demonstrate a deep understanding of our clients’ business and brand
• Direct effective client meetings, setting the agenda, tone and desired outcome
• Utilise data from internal and client surveys to strengthen client relationships and inform healthy challenge to get to the best outcome for our clients
• Proactively reach out to clients with new or interesting information and ideas

Culture:

• Lead from the front, role modelling our agency values and contributing to our culture
• Play a leading role in cultivating a collaborative, insightful and social first culture within the agency
• Champion a feedback culture within the team by creating opportunities for two-way feedback
• Seek inventive solutions to problems with a focus on doing the right thing (asking for support if needed)
• Develop proactive ideas and initiatives for clients and the agency

Commercial:

• Identify opportunities to deliver incremental and profitable growth for the agency
• Contribute to accurate scoping and costing of social projects
• Accountable for frictionless financial process with accurate and timely billings and expenses
• Ensure accurate and consistent weekly completion of timesheets for themselves and for their teamDemonstrate excellent time management skills to work effectively and efficiently across multiple projects

Qualifications

• A diploma/Bachelor's degree in Marketing/Advertising/Communications
• Strong project management skills and keen understanding of creative development process and budget control
• Minimum 4 years of relevant experience in managing campaigns in an integrated agency environment handling B2B marketing/branding
• Proven track record in growing accounts, winning new business/pitches
• Strong understanding of how mobile is affecting the retail space and overall consumer journey
• Experience in consumer electronics/FMCG/IT retail projects is preferred
• Demonstrated proficiency in written and verbal communications skills in English
• Dedication to clients and team colleagues
• Ability to produce under pressure and management of timelines and production
• Experience working in an integrated agency environment

Additional information

• Generous leave entitlements, including birthday leave, rest day and family care leave.
• Office closure for World Mental Health Day 10th October.
• Additional Company closure for all 4 major festive Celebrations
• Cashless comprehensive medical coverage, including access to a panel clinic, dental and optical care.
• Life and personal accident insurance and group hospitalization and surgery.
• A hybrid working schedule and with Friday disconnects.
• Rest Relax & Recharge - office closure last week of December every year.
• Phone Allowance