Account Executive

SEEK; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading recruitment platform in Kuala Lumpur is seeking a dynamic Account Executive to drive revenue growth. This role involves managing SME clients and providing exceptional account management to enhance engagement with SEEKGrad. The ideal candidate will have a strong background in sales and account management, with excellent communication and negotiation skills, and a passion for fostering diverse and inclusive work cultures. Competitive benefits and a supportive environment are offered.

Qualifications

• Track record in sales and account management essential.
• Ability to build rapport over phone and video calls.
• Skills in negotiation and handling objections.

Responsibilities

• Achieve revenue targets through service execution.
• Maintain relationships with stakeholders.
• Leverage user analytics for strategy planning.
• Update Salesforce with sales activities.
• Research employment market trends.

Skills

Sales success

Account management

Strong negotiation skills

Excellent communication

Commercial acumen

Self-motivated

Education

University degree

Tools

Salesforce

Job description

Company Description

About SEEK

Connecting your potential with possibility at SEEK

At SEEK, we work with heart. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We make a positive impact on a truly global scale and our world‑class technology solutions connect more people to relevant employment and education opportunities. The work we do impacts people’s lives when it matters.

We value and celebrate the diversity of our employees who rise to the challenge to contribute to the success of our organisation. It’s a fast‑paced and encouraging environment where everyone is passionate about our common purpose and where our people can build enriching and exciting careers. Our future potential is your opportunity.

‘Our SEEK’

At SEEK our biggest asset is our people, and we are proud of our community of valued, dedicated and diverse individuals who really know their stuff. Our culture statement, Our SEEK, is all about what makes SEEK outstanding and a little bit different. Our SEEK clearly outlines the Principles and the Behaviours of our best people, which include:

• Passion: we are passionate about SEEK, our purpose, our customers and our community
• Team: we care about each other and collaborate to achieve together
• Delivery: we complete tasks with excellence and achieve great results
• Future: we believe and act for the long term

Job Description

Ready to drive revenue growth and deliver exceptional talent sourcing solutions to Australia's leading graduate employers? We're seeking a dynamic Account Executive to join SEEKGrad, the number one university careers website connecting graduate talent with employers across Australia, Singapore, and Hong Kong. You'll manage approximately 100 small to medium enterprise clients, providing superior account management that drives increased business through strategic product usage and revenue contribution.

You will develop strong stakeholder relationships while partnering with Customer Success Managers to understand client pain points and design solutions that drive increased SEEKGrad usage. Through leveraging user analytics, customer feedback data, and performance metrics, you'll inform strategy and roadmap planning while acting as the subject matter expert for our customers. Success means consistently achieving revenue sales targets, maintaining deep product knowledge, and providing valuable feedback that impacts solution development.

Key Responsibilities

• Achieve maximum revenue and uptake through superior service execution, strategic product recommendations and deep customer understanding
• Develop and maintain strong relationships with stakeholders while partnering with CSMs to address customer pain points
• Leverage user analytics, customer feedback data and performance metrics to inform design strategy and roadmap planning
• Continuously achieve revenue sales, customer contact and activity targets while understanding strategic sourcing needs
• Act as subject matter expert maintaining deep understanding of customers and SEEKGrad's complete product suite
• Maintain and update Salesforce with comprehensive sales activities, contact and company details
• Research employment market trends, economic indicators and industry shifts affecting customers and users

Qualifications

• Proven track record of success in sales and account management with prior experience in both areas essential
• Ability to build rapport quickly over phone and video calls with strong commercial acumen for competitive environments
• Strong negotiation skills at all levels within corporate organizations with ability to handle objections effectively
• Excellent verbal and written communication skills including ability to present information clearly and concisely
• Self‑motivated and resilient with positive attitude and ability to upsell/cross‑sell successfully
• University degree preferred with previous experience in the employment/recruitment field advantageous

Additional Information

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those candidates with the eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.