Account Executive

FastJobs; Bandar Baru Bangi; On-site; MYR 45,000 - 65,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Account Executive to manage and grow key accounts in the cosmetics market. Responsibilities include maintaining relationships with retailers and corporate clients, driving sales through product promotions, and ensuring timely delivery and accurate documentation. Ideal candidates should have 2–5 years of relevant experience and strong communication skills in Malay and English, with proficiency in Excel. This role promises a dynamic environment with opportunities for career growth.

Qualifications

• Minimum 2–5 years experience as Account Executive/Sales Executive in cosmetics or related industry.
• Strong ability to manage B2B customer accounts and oversee sales operations.
• Good communication and negotiation skills in both Malay and English; Mandarin is a plus.

Responsibilities

• Manage and grow assigned customer accounts including retailers and corporate clients.
• Drive account growth by proposing product bundles and upselling.
• Coordinate with logistics to ensure timely delivery to customers.
• Update sales reports and maintain customer databases.
• Stay updated on cosmetic trends and advise customers.

Skills

B2B account management

Communication skills (Malay & English)

Negotiation skills

Organizational skills

Tools

Microsoft Excel

Google Sheets

Job description

Responsibilities

1. Key Account Management: Manage and grow assigned customer accounts (retailers, resellers, distributors, corporate clients). Maintain strong relationships with existing clients and ensure excellent after-sales service. Handle customer enquiries, orders, product issues, and follow-ups professionally.


2. Sales & Business Growth: Drive account growth by proposing product bundles, promotions, and upselling opportunities. Identify new business leads and actively develop new accounts in cosmetics/perfume market. Meet monthly sales targets and contribute to company revenue growth.


3. Order & Delivery Coordination: Prepare quotations, invoices, sales order confirmation and delivery documentation. Coordinate with warehouse/logistics team to ensure accurate & timely delivery. Monitor stock availability for customers and assist in demand forecasting.


4. Reporting & Administration: Update sales reports, customer database, price list, and account tracking. Prepare weekly/monthly performance reports: sales summary, collections, account status. Support management in preparing documents for audits / internal reporting when required.


5. Industry & Product Knowledge: Stay updated on cosmetic/perfume trends, competitor pricing, and market insights. Advise customers on best-selling products, fragrance notes, product usage and promotions.

Qualifications

• Minimum 2–5 years experience as Account Executive / Sales Executive / Key Account in cosmetics, beauty, skincare, fragrance, perfumes industry.


• Strong ability to manage B2B customer accounts & sales operations.


• Good communication & negotiation skills (Malay & English; Mandarin is an advantage).


• Highly organized: able to manage multiple accounts and deliver deadlines.


• Proficient in Microsoft Excel/Google Sheets, invoicing and reporting.