Application Engineer (CAD)

Agensi Pekerjaan Minde Group Sdn Bhd; Seberang Perai; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading technical staffing agency is looking for an Application Engineer in Penang, Malaysia. This role involves providing technical support and integration of SOLIDWORKS software, conducting training sessions, and leading projects. The ideal candidate should hold a Diploma or Bachelor's degree in Mechanical Engineering, Mechatronics, or Computer Science, with strong skills in technical support and project management. Join our team to enhance client solutions and drive project success.

Qualifications

• Technical support experience with SOLIDWORKS software.
• Ability to deliver technical presentations and product demonstrations.
• Experience in customer training and documentation.

Responsibilities

• Provide technical support to customers utilizing SOLIDWORKS.
• Collaborate with sales team for pre-sales activities.
• Assist customers with post-sales software integration.
• Conduct training sessions for customers.
• Create user guides and technical manuals.
• Engage with clients to understand their needs.

Skills

Technical Support

SOLIDWORKS Proficiency

Project Management

Education

Diploma or Bachelor's degree in Mechanical Engineering

Mechatronic Engineering

Computer Science

Job description

About the job 6438 - Application Engineer (CAD)

Job Scope:
1. Provide technical support to customers utilizing SOLIDWORKS, addressing software issues and resolving technical queries efficiently.

2. Collaborate with the sales team in pre‑sales activities by delivering product demonstrations, technical presentations, and proof‑of‑concept projects.

3. Assist customers in post‑sales activities by implementing and integrating SOLIDWORKS software into their existing workflows, ensuring a seamless transition and optimal efficiency.

4. Conduct training sessions for customers to enhance their proficiency with SOLIDWORKS software, covering best practices and advanced features.

5. Create detailed documentation, including user guides, technical manuals, and support reports, to assist customers and internal teams.

6. Engage with clients to understand their business needs, conduct in‑depth analysis, and provide tailored solutions using SOLIDWORKS and related services.

7. Lead and manage projects from inception to completion, ensuring timely delivery and adherence to client requirements.

8. Stay informed about industry trends, emerging technologies, and competitive products, incorporating them into our solutions and services.

9. Contribute to the continuous improvement of processes and workflows related to SOLIDWORKS implementation and support.

10. Other adhoc assignment that assign by the Company.

Job Requirement:

• Diploma or Bachelors degree in Mechanical Engineering, Mechatronic Engineering, Computer Science, or a related field