Online jobs in Mexico

A global corporate banking institution is seeking :

Associate in Mexico City (CDMX)

Work schedule : Monday to Friday, 9 : 00 a.m. to 6 : 00 p.m.

20 vacation days, 25% vacation premium, 6 personal days, 30 days of Christmas bonus, 3,000 MXN monthly food vouchers, life insurance, major and minor medical insurance (up to 10,000 MXN), and visa support for Japanese-native candidates.

Native-level Japanese (required due to direct communication with headquarters)

Advanced or business-level English

Experience in financial operations, coordination, client service or similar roles is desirable

Act as liaison between the relationship manager, internal departments and clients to ensure accurate and timely execution of financial transactions such as loans, time deposits and foreign exchange operations.

Analyze new transactions, plans, terms and conditions in coordination with all relevant stakeholders.

Coordinate with internal departments and other offices to guarantee proper and timely processing of transactions; anticipate, identify and resolve complex operational issues.

Handle account opening, closing and modifications, and prepare required documentation for system registration.

Provide high-quality service to clients by phone, email, online meetings and in-person meetings; support the relationship manager on complex transactions and additional tasks.

Participate in compliance-related processes and validation of client documentation.

Support the Unit Head and senior team members in training junior staff to ensure they are properly prepared for their responsibilities; assign and review work to ensure accuracy, timeliness and compliance with internal policies and regulatory requirements.

Respond promptly to inquiries from clients and internal departments regarding transactions, policies and procedures; interact with internal and external auditors as needed.

Collaborate with the relationship manager, management and the Unit Head on special projects.

Build and maintain strong relationships with corporate clients.

Promote deposits, FX transactions and loans to clients.

Gather and analyze client information.

Conduct research on client businesses and industries.

Coordinate internal members to meet client needs.

Respond to client inquiries with professionalism and accuracy.

Maintain clear communication with corporate clients in accordance with bank guidelines and applicable regulations.

Develop, structure, propose and negotiate financing solutions for existing and potential clients.

Serve as primary point of contact for assigned clients.

Maintain constant communication and due-diligence follow-up to support the bank’s credit portfolio.

Provide client information, requirements and feedback reports.

Perform KYC processes, assign risk ratings to responsible clients and conduct periodic reviews.

Identify and resolve compliance issues related to client transactions.

Understand applicable banking regulations and elevate any questions to the legal and compliance teams.

Attend all compliance training sessions.

Review and respond to compliance materials and directives as required.

Comply with the institution’s Code of Conduct.