Jobs in San Luis Potosi, Mexico

Job summary

A healthcare company is hiring a Bilingual Healthcare Virtual Assistant remote from Ciudad de México. This role involves managing patient information, handling insurance claims, and ensuring HIPAA compliance. Candidates should have a Bachelor's degree in medical fields, at least one year of relevant experience, and strong English communication skills. The position offers flexible hours and a supportive work environment with opportunities for growth.

Benefits

Qualifications

• Bachelor's degree in medical fields or pharmaceutical industry.
• At least 1 year experience as a Medical Virtual Assistant.
• Excellent English communication skills at C1 level.
• Solid understanding of medical terminologies and practices.
• Proficient in EHR/EMR systems and troubleshooting.
• Understanding healthcare privacy regulations.
• Strong interpersonal skills.
• Solid organizational and time management skills.
• Tech-savvy with current technologies.

Responsibilities

• Document new patient and referral intake.
• Manage appointment bookings, cancellations, and rescheduling.
• Input patient information and medical records into EMR/EHR systems.
• Assist with processing insurance claims and verifying information.
• Respond to incoming patient inquiries and direct them appropriately.
• Assist in analyzing healthcare data and preparing reports.
• Ensure HIPAA compliance and maintain patient confidentiality.
• Coordinate sending medical records to departments as directed.