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Zusammenfassung
A dynamic global team is seeking an Amazon Catalog Team Lead to oversee operations and optimize product listings on the Amazon platform. Responsibilities include leading a team, ensuring compliance with processes, and driving client satisfaction through strategic initiatives. The ideal candidate has strong leadership and project management skills with 4-7 years of experience in customer support or eCommerce roles. This position allows for remote work, promoting a healthy work-life balance.
Qualifikationen
- 4-7 years of experience in customer support or related eCommerce roles.
- 1-2 years experience in a senior role with thorough knowledge of departmental processes.
- Strong leadership skills with a record of mentoring others.
Aufgaben
- Provide customer service to clients ensuring smooth operations on Amazon.
- Lead and mentor the team, focusing on professional growth.
- Drive strategic initiatives to improve performance and client satisfaction.
Kenntnisse
Tools
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