Remote Catalog Team Lead - Growth & Data-Driven

Lago; México; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A dynamic global team is seeking an Amazon Catalog Team Lead to oversee operations and optimize product listings on the Amazon platform. Responsibilities include leading a team, ensuring compliance with processes, and driving client satisfaction through strategic initiatives. The ideal candidate has strong leadership and project management skills with 4-7 years of experience in customer support or eCommerce roles. This position allows for remote work, promoting a healthy work-life balance.

Formación

• 4-7 years of experience in customer support or related eCommerce roles.
• 1-2 years experience in a senior role with thorough knowledge of departmental processes.
• Strong leadership skills with a record of mentoring others.

Responsabilidades

• Provide customer service to clients ensuring smooth operations on Amazon.
• Lead and mentor the team, focusing on professional growth.
• Drive strategic initiatives to improve performance and client satisfaction.

Conocimientos

Customer support experience

Leadership and mentoring skills

Project management skills

Organizational skills

Analytical skills

Herramientas

Asana

Vonage

Trainual

Descripción del empleo

A dynamic global team is seeking an Amazon Catalog Team Lead to oversee operations and optimize product listings on the Amazon platform. Responsibilities include leading a team, ensuring compliance with processes, and driving client satisfaction through strategic initiatives. The ideal candidate has strong leadership and project management skills with 4-7 years of experience in customer support or eCommerce roles. This position allows for remote work, promoting a healthy work-life balance.