2,959
Jobs in Merida, Mexico
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Cloud Solutions Architect - Alliances
Canonical
Aguascalientes
Remote
MXN 1,869,000 - 2,431,000
17 days ago
Connect with headhunters to apply for similar jobsTechnical Author (multiple roles and seniority levels)
Canonical
Mexicali
Remote
MXN 200,000 - 400,000
17 days ago
Dispatch and Social Media Admin Specialist(JOB ID:LAMNIC3)
Inside Out
Mexico
Remote
MXN 200,000 - 400,000
17 days ago
Work From Home Senior Recruiter / Ref. 0050
BairesDev LLC
Irapuato
Remote
MXN 200,000 - 400,000
17 days ago
Regulatory Publishing Specialist (Advanced Word Formatting)
Thermo Fisher Scientific
Mexico
Remote
MXN 560,000 - 935,000
17 days ago
Senior Quality Engineer (Mexico Remote)
Buscojobs México
Nuevo León
Remote
MXN 600,000 - 800,000
17 days ago
Engineering Manager- Ceph & Distributed Storage
Canonical Group Ltd
Mexico
Remote
MXN 2,243,000 - 2,992,000
18 days ago
Commissioned Sales Representative - LATAM Region (Remote)
Financecolombia
Región Centro
Remote
MXN 200,000 - 400,000
18 days ago
Associate Commercial Invoicing Representative
C.H. Robinson
Monterrey
Remote
MXN 200,000 - 400,000
18 days ago
Account Manager (SMB, AMER)
Deepstreamtech
Mexico
Remote
MXN 1,121,000 - 1,496,000
Full time
17 days ago
Job summary
A SaaS company in Mexico seeks an experienced Account Manager to manage customer relationships and drive sales growth. Responsibilities include handling the entire sales cycle, presenting services to customers, and executing upsell strategies. The ideal candidate has 5+ years of Account Management experience, strong communication skills, and a solution-oriented mindset. This role offers the chance to make a significant impact on customer satisfaction and business growth.
Qualifications
- 5+ years of Account Management experience or related SaaS sales experience.
- Business fluency in English is essential.
- Strong knowledge of sales processes.
Responsibilities
- Manage the entire sales cycle and retain existing customer investments.
- Present services to existing customers and create upselling opportunities.
- Drive customer retention initiatives and deepen relationships.
Skills
Customer relationship management
Sales strategy development
Communication skills
Self-motivation
Business acumen
Job description
Requirements
- Demonstrated ability in retaining and growing existing accounts, driving net new expansion bookings as well as upselling/cross selling opportunities within customer accounts
- Success in building key customer relationships across different levels of personas, including key decision makers, champions and C-level stakeholders to be able to drive successful client outcomes, grow accounts and drive revenue outcomes
- Proactive communication with key customer contacts and advocates to understand their needs, build a strategic roadmap and solicit feedback on our products and services to improve their experience with Remote
- Ability to create and execute sales motion and tactics to consistently grow revenue per account
- Able to create, execute and adapt proactive client strategies to achieve goals
- Confidently develop pipeline, forecast outcomes and provide accurate reporting data
- Strong knowledge of sales processes
- Ability to learn complex product solutions and eager to constantly develop new skills and competencies
- Understanding of Remote’s services and its position in the industry
- 5+ years of Account Management experience preferable, or related SaaS sales experience
- Excellent verbal and written communication skills
- Business fluency in English is essential
- Highly self-motivated with ambitions to be in a closing role
- Self-directed and able to work independently and as an active member of the team
- Resilience and perseverance with a positive attitude
- Able to perform under pressure
- Strong business acumen
- High level of integrity and work ethic
- Efficient in multitasking, prioritization, and time management
- Customer obsessed and clear desire to be in a customer facing role
What the job involves
- The opportunity to manage the entire sales cycle, from retaining existing customer investment and identifying new expansion opportunities to executing upsell and cross-sell strategies
- Present Remote’s suite of services to existing customers, creating pathways for upselling solutions and ensuring the completion of the business cycle
- This position is an opportunity to own and nurture customer relationships, stay in frequent contact, and build strategic partnerships
- As a key player, you\'ll not only understand but also design solutions tailored to the unique communication needs of small and mid-sized businesses
- Take charge of customer retention initiatives, participating in strategic events and leading discussions to deepen relationships. Collaborate seamlessly with cross-functional teams, ensuring the success of our customers in every aspect
- This role offers a multifaceted experience, allowing you to make a lasting impact on customer satisfaction and business growth
- Meet and exceed sales quota based on role level and manage the entire sales cycle for a book of business
- Identify new expansion, upsell and cross-sell business opportunities and push through the sales motion and cycle
- Presentation to existing customers on Remote’s suite of services and create opportunities from existing customers to upsell solutions
- Own the customer relationship and complete the cycle from sale to business completion
- Remain in frequent contact with the customers and build strategic and partnership based customer relationships
- Understands the communication needs of small and mid-sized business customers, and designs solutions to meet those unique business needs
- Generates customer retention initiatives and participates in key strategic events to nurture customer relationships
- Work with other cross-functional teams to ensure customer success
- You'll report to: Manager, Account Management
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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