Vacantes en Chihuahua, México

Descripción de la vacante

Varicent seeks an Associate Technical Account Manager to maximize customer investment in Varicent solutions. The role, which is remote, involves monitoring client performance, supporting users, and optimizing solution functionality. Required qualifications include advanced SQL skills, 5+ years in IT consulting, and experience with Varicent software. Successful candidates will thrive in a collaborative environment that fosters innovation and growth, backed by Varicent's commitment to diversity and equal opportunity.

Formación

• At least 5 years of experience in IT Consulting or Enterprise Software Implementation.
• Prior experience with query-based languages and relational databases is necessary.
• Technical data skills including strong experience with SQL data manipulation.
• Preferred: Understanding of Sales Performance Management domain.
• Strongly Preferred: Hands-on experience with Varicent software products.

Responsabilidades

• Support the primary TAM in monitoring Varicent solutions performance.
• Assist in coaching users on Varicent functionality.
• Prepare and share monthly performance metrics.
• Collaborate to troubleshoot errors and support optimization efforts.
• Identify opportunities for customer value realization.