Call Center Bilingue à Mexique
Telemarketing Bilinguë
Especialistas En Atracción De Talento
Bilingual Call Center Specialist — Customer Success
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Résumé du poste
A talent acquisition specialist firm in Tlaquepaque, Mexico, is seeking a Call Center Customer Service Representative. The ideal candidate should have at least one year of relevant experience and possess excellent verbal, written, and interpersonal skills. Responsibilities include communicating with customers via phone, email, and chat, providing knowledgeable answers about products, and collaborating with internal departments. This role requires multitasking, organization, and the ability to prioritize tasks effectively.
Qualifications
- At least 1 year of relevant work experience.
- Excellent phone etiquette and verbal, written, and interpersonal communication skills.
- Ability to multi-task, organize, and prioritize work.
Responsabilités
- Communicate with customers via phone, email, and chat.
- Provide knowledgeable answers to questions about product, pricing and availability.
- Work with internal departments to meet customer's needs.
- Data entry in various platforms.
Connaissances
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- At least 1 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.