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Lavori a RomaLavori a TorinoLavori a BolognaLavori a FirenzeLavori a ParmaLavori a CataniaLavori a BergamoLavori a TriesteLavori a PerugiaLavori a Rimini
Italian Customer Support Advisor — Relocate to Portugal
Velenosi & Meredith Consulting
Remoto
EUR 30.000 - 50.000
Tempo pieno
30+ giorni fa

Descrizione del lavoro

A consulting firm is seeking an Italian Customer Support Advisor to assist customers while relocating to Portugal. You will provide support via phone, chat, and email, resolving various customer issues. The ideal candidate is fluent in Italian and English and has a background in customer service or e-commerce. This position offers a welcome bonus, relocation assistance, and a dynamic work environment.

Servizi

€2,000 Welcome Bonus
Flight reimbursement & 28 days hotel stay
Meal allowance €7.63/day
Private health insurance
Dynamic work environment with 2 rotating days off weekly

Competenze

  • Fluent in Italian and English.
  • Previous customer service or e‑commerce experience preferred.
  • EU work eligibility and relocation‑ready.

Mansioni

  • Assist Italian-speaking customers via phone, chat & email.
  • Resolve account, order, or product queries with empathy.
  • Escalate technical issues to specialized teams when needed.
  • Collaborate with multilingual colleagues in Portugal.

Conoscenze

Fluent in Italian (C1+)
Fluent in English
Customer service experience
Descrizione del lavoro
A consulting firm is seeking an Italian Customer Support Advisor to assist customers while relocating to Portugal. You will provide support via phone, chat, and email, resolving various customer issues. The ideal candidate is fluent in Italian and English and has a background in customer service or e-commerce. This position offers a welcome bonus, relocation assistance, and a dynamic work environment.

* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.