Remote Italian-Speaking Customer Expert - Greece

Dila Recruitment; Napoli; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is seeking a Customer Expert to enhance customer satisfaction, primarily working remotely in Greece. The ideal candidate must be fluent in Italian and have strong communication skills in English. Responsibilities include managing customer inquiries via phone and chat, ensuring timely resolution of cases, and nurturing professional relationships. This role offers competitive pay including bonuses and comprehensive relocation support.

Servizi

Flight tickets expenses covered

2 weeks hotel accommodation

Competitive monthly salary

Performance bonuses

Health care benefits

Online Greek language courses

Competenze

• Fluency in Italian is a must.
• Very good communication skills in English at B2 level.
• Exceptional communication and soft skills are essential.

Mansioni

• Communicate with customers via phone, chat, and e-mail.
• Track and follow cases ensuring closure in a timely manner.
• Maintain high customer satisfaction while representing a major brand.

Conoscenze

Fluency in Italian

Good communication skills in English (B2)

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Ability to multitask

Team player in fast-paced environments

Descrizione del lavoro

A recruitment agency is seeking a Customer Expert to enhance customer satisfaction, primarily working remotely in Greece. The ideal candidate must be fluent in Italian and have strong communication skills in English. Responsibilities include managing customer inquiries via phone and chat, ensuring timely resolution of cases, and nurturing professional relationships. This role offers competitive pay including bonuses and comprehensive relocation support.