Italian-Speaking Tech Support Agent — Remote w/ Relocation

Velenosi & Meredith Consulting; Napoli; Remoto; EUR 30.000 - 36.000; Tempo pieno

Descrizione del lavoro

A leading recruitment agency is seeking an Italian-speaking Customer Support Agent for a remote role with relocation support to Portugal. The position involves assisting customers via phone, email, and chat, handling post-sales inquiries, and promoting tech products. Candidates should have strong communication skills and be tech-savvy. The role offers health insurance, paid training, and a monthly bonus potential up to €225.

Servizi

Relocation package (flight + accommodation)

Health insurance from Day 1

Paid training and career development

Bonus up to €225/month

Competenze

• Fluent in Italian, with a passion for customer service.
• Able to work rotational shifts, Mon-Sat (08:00-19:00).

Mansioni

• Support customers via phone, email, and chat.
• Handle post-sales topics: deliveries, refunds, and warranties.
• Promote tech products and achieve sales goals.

Conoscenze

Tech-savvy

Strong communication skills

Problem-solving skills

Strumenti

CRM tools

Descrizione del lavoro

A leading recruitment agency is seeking an Italian-speaking Customer Support Agent for a remote role with relocation support to Portugal. The position involves assisting customers via phone, email, and chat, handling post-sales inquiries, and promoting tech products. Candidates should have strong communication skills and be tech-savvy. The role offers health insurance, paid training, and a monthly bonus potential up to €225.