Italian-Speaking Tech Support Agent - Remote w/ Relocation

Velenosi & Meredith Consulting; Palermo; Remoto; EUR 28.000 - 32.000; Tempo pieno

Descrizione del lavoro

A leading consulting agency is hiring Italian-speaking Customer Support Advisors for remote roles from Portugal. Responsibilities include providing exceptional customer service, handling post-sales topics, and promoting tech products. The role offers a relocation package and bonus incentives. Candidates should be tech-savvy and willing to work rotational shifts. The position starts on June 5 and includes health insurance and paid training.

Servizi

Remote position with relocation support

Bonus up to €225/month

Health insurance from Day 1

Paid training

Competenze

• Fluent in Italian.
• Must be willing to work rotational shifts.
• Customer-focused with tech knowledge.

Mansioni

• Support customers via phone, email, and chat.
• Handle post-sales topics such as deliveries and refunds.
• Promote tech products and achieve sales goals.
• Ensure exceptional service quality.
• Manage orders using CRM tools.

Conoscenze

Tech-savvy

Strong communication skills

Problem-solving skills

Strumenti

CRM tools

Descrizione del lavoro

A leading consulting agency is hiring Italian-speaking Customer Support Advisors for remote roles from Portugal. Responsibilities include providing exceptional customer service, handling post-sales topics, and promoting tech products. The role offers a relocation package and bonus incentives. Candidates should be tech-savvy and willing to work rotational shifts. The position starts on June 5 and includes health insurance and paid training.