Italian-Speaking Support Coordinator — Relocate to Portugal

Cbtalents; Bologna; Remote; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Relocation package

Comprehensive training

Job summary

A leading recruitment firm is seeking an Italian speaking User Support Coordinator to join a multicultural team supporting clients in Portugal. The role involves responding to customer inquiries, ensuring a high-quality experience, and providing troubleshooting support. Ideal candidates are fluent in Italian and should be willing to relocate. Attractive benefits include a competitive salary and relocation package.

Qualifications

• Proficiency in Italian (C1/C2 level).
• Great interpersonal skills and a problem-solving mindset.
• Previous customer service experience is a plus.

Responsibilities

• Responding to customer inquiries via phone, email, and chat.
• Providing product information, troubleshooting, and resolving issues.
• Ensuring a high-quality, customer-first experience.

Skills

Fluent Italian (C1/C2)

Interpersonal skills

Problem-solving mindset

Job description

A leading recruitment firm is seeking an Italian speaking User Support Coordinator to join a multicultural team supporting clients in Portugal. The role involves responding to customer inquiries, ensuring a high-quality experience, and providing troubleshooting support. Ideal candidates are fluent in Italian and should be willing to relocate. Attractive benefits include a competitive salary and relocation package.