Marketing à Indonésie

About the Job

• We are looking for an experienced and strategic-minded E-Commerce Manager to lead and oversee our sales and customer service policies for online channels. This role is key to the successful execution of our E-Commerce masterplan and overall business strategy.

In this role, you will get to :

• Develop and implement comprehensive strategies to drive online sales and achieve E-Commerce performance targets.
• Oversee the execution of operational policies and processes across E-Commerce platforms to ensure efficiency and scalability.
• Lead initiatives to enhance customer experience and satisfaction across all online touchpoints.
• Collaborate with cross-functional teams including Marketing, Logistics, Customer Service, and IT to ensure seamless E-Commerce operations.
• Monitor, analyze, and optimize performance metrics including traffic, conversion, customer retention, and sales revenue.
• Ensure alignment between E-Commerce strategies and the company's vision, mission, and national sales goals.
• Stay updated with E-Commerce trends, technologies, and best practices to ensure competitive positioning.

What you will Need to Succeed :

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum 5 years of experience in managing E-Commerce platforms, preferably in the retail or fashion industry.
• Proven track record in developing and executing successful E-Commerce strategies.
• Strong analytical skills and experience with digital performance tools (e.g., Google Analytics, CRM systems, etc.).
• Excellent leadership, communication, and cross-functional collaboration skills.
• Customer-centric mindset with a focus on continuous improvement and innovation.
• Willing to be placed in Bandung.