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Remote Part-Time Customer Success Manager – SaaS Growth (ANZ)
Resumo da oferta
A leading SaaS company is seeking a part-time Customer Success Manager. This remote role involves managing customer onboarding, offering dedicated support, and helping clients achieve success. Suitable candidates should have over 3 years of experience with technical SaaS products and strong communication skills. This role promises to significantly impact customer relations during a period of rapid growth, offering competitive compensation at $60USD/hour.
Qualificações
- 3+ years of experience in a customer-facing role with a technical SaaS product.
- Strong communication skills with both technical and non-technical stakeholders.
- Familiarity with APIs, integrations, and logic flows.
Responsabilidades
- Manage onboarding and implementation for a portfolio of customers.
- Host planning calls with stakeholders to understand business goals.
- Advise on best practices for campaign design and integrations.
Conhecimentos
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.