Waiter & Waitress (F&B)

Thamrin Group; Palembang; On-site; IDR 12.000.000 - 100.000.000; Full time

Job summary

A hospitality firm in Palembang is seeking a Waiter/Waitress to provide excellent service and create memorable dining experiences. The ideal candidate has at least 1 year of experience, is well-groomed, and possesses strong communication skills. Responsibilities include greeting guests, taking orders, serving food and beverages, and maintaining cleanliness. Join us in delivering outstanding service!

Qualifications

• At least 1 year of experience in restaurant or F&B service.
• Well-groomed, polite, and maintains personal hygiene and neat appearance.
• Fast, disciplined, and able to work independently or in a team.

Responsibilities

• Greet and assist guests in a friendly and professional manner.
• Present menus and take accurate orders.
• Serve food and beverages according to company standards.
• Clear tables and maintain outlet cleanliness.
• Ensure every guest feels welcome and satisfied.

Skills

Good communication skills

Customer service orientation

Ability to work in a team

Education

High School (SMA/SMK) or equivalent

Job description

Job Overview

Do you enjoy creating memorable dining experiences through excellent service and attention to detail? Are you passionate about hospitality and love engaging with people? If you have the heart to serve and the energy to work in a fast-paced environment, we’d love to meet you!

As a Waiter/Waitress (F&B), you will play a key role in delivering outstanding service to our guests, ensuring their satisfaction from the moment they arrive until they leave with a smile.

Requirements:

• Minimum education: High School (SMA/SMK) or equivalent
• At least 1 year of experience in restaurant or F&B service
• Well-groomed, polite, and maintains personal hygiene and neat appearance
• Good communication skills and strong customer service orientation
• Fast, disciplined, and able to work both independently and in a team under shift systems

Responsibilities:

• Greet and assist guests in a friendly and professional manner
• Present menus, inform guests of ongoing promotions, and take accurate orders
• Serve food and beverages according to company standards
• Clear tables, reset them for the next guests, and maintain outlet cleanliness
• Ensure every guest feels welcome and satisfied throughout their dining experience

We are an equal opportunities employer and welcome applications from all qualified candidates.