Field Advisor ( Automotive Hino )

Thamrin Group; Palembang; On-site; IDR 8.000.000 - 12.000.000; Full time

Job summary

A prominent automotive service provider in Palembang is seeking a skilled Field Advisor for Automotive Trucks. You will ensure trucks operate efficiently in the field, diagnose issues, and provide expert solutions. The ideal candidate has a diploma in business or marketing and 2-3 years of relevant experience, along with strong knowledge of diesel engines and exceptional communication skills. Join us to be part of a dynamic team dedicated to providing top-notch service.

Qualifications

• Minimum 2-3 years of experience in the automotive or truck industry.
• Strong knowledge of diesel engines and truck systems.
• Commitment to maintaining safety standards.

Responsibilities

• Coordinate and resolve customer complaints effectively.
• Diagnose issues with diesel engines and electrical systems.
• Maintain detailed records of field visits and actions taken.
• Ensure solutions align with industry standards.
• Promote safety in all operational activities.

Skills

Communication skills

Technical troubleshooting

Sales skills

Education

Diploma in business, marketing, or related field

Tools

Diagnostic tools

Job description

Overview

Are you a skilled and dedicated professional with a passion for providing expert advice and support in the automotive industry? Do you excel in diagnosing and resolving issues on the go, ensuring trucks perform at their best in the field? If you thrive in a dynamic role and take pride in delivering top-notch service, you might be the perfect fit for us!

As a Field Advisor for Automotive Trucks, you will be responsible for providing expert guidance and support to our customer, ensuring that our trucks remain operational and efficient while out in the field and provide quality services and satisfactory solutions.

Responsibilities

• Coordinate and resolve complaints in accordance with customer complaint criteria.
• Use diagnostic tools and equipment to assess and identify issues with diesel engines, electrical systems, brake systems, and more.
• Keep detailed records of field visits, including diagnoses, recommendations, and actions taken.
• Ensure that all maintenance and repair solutions align with industry standards and best practices.
• Promote safety at all times, ensuring all field activities are conducted with the highest safety standards.

Qualifications

• Possess a diploma's degree in business, marketing, or a related field from a reputable university.
• Demonstrate a minimum of 2-3 years of experience in the automotive or truck industry.
• Strong knowledge of diesel engines, truck systems, and diagnostic tools.
• Excellent communication skills, selling skill, teknikal trouble shooting and maintenance teams effectively.
• A strong commitment to safety, ensuring all field visits are completed safely and according to industry standards.

Application process

Our selection procedure in a nutshell: Our interview process is straightforward—just a few conversations with HR and our Users. If you're excited about joining a motivated and dynamic team, please click on the 'Apply for Position' button to send us your application! We look forward to hearing from you!