Branch Manager English Academy - Langkat

Ruangguru for Business; Sumatera Utara; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

An educational company in Indonesia, Sumatera Utara is seeking a qualified candidate to manage branches, lead marketing initiatives, and ensure an excellent customer experience. The ideal candidate holds a Bachelor's degree, has leadership experience, and possesses strong communication skills in Bahasa Indonesia and English. Prior experience in education is advantageous.

Qualifications

• Leadership experience in Sales & Marketing/Business Development/Business Operations required.
• Experience in an English course/educational/start-up environment is advantageous.
• Previous experience as an English teacher is desirable.

Responsibilities

• Coordinate and manage branches within the regional area.
• Lead activity initiatives within branches, including events and promotions.
• Demonstrate understanding of Profit and Loss (PnL) management.
• Oversee the entire customer experience.

Skills

Leadership experience

Strong communication skills in Bahasa Indonesia

Strong communication skills in English

Good knowledge of people management

Education

Bachelor’s Degree in any major

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable