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Frontline Admin & Customer Service Coordinator
Résumé du poste
A local council authority in Tees Valley is looking for 2 Admin Coordinators to join their team. In this role, you will be the first point of contact for customers, handling calls and welcoming visitors. You must have previous experience and 5 GCSEs including English and Maths. The role requires strong customer service skills and a commitment to resolving queries quickly. This position offers an opportunity to contribute to the local community by providing essential support and information.
Qualifications
- Previous experience in a similar role is essential.
- Good understanding of customer relationship management systems.
Responsabilités
- Act as the first point of contact for customers.
- Handle calls professionally, recording contacts and submitting requests.
- Assist customers with reporting, applying, and payments online.
Connaissances
Formation
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.