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A leading mental health service provider in the UK is seeking a Pharmacy Operations Manager. The role entails leading the dispensary operations and technical services, ensuring safe and quality care. Ideal candidates will have substantial hospital pharmacy experience, including operational management, and the ability to inspire a team. The position offers professional development in a progressive NHS environment.
We are seeking an experienced and motivated Pharmacy Operations Manager to join our dynamic and innovative team. An exceptional leader will inspire and lead the dispensary and technical pharmacy services at South London and Maudsley NHS Foundation Trust, ensuring safe, efficient, and high‑quality care for our patients.
This post is the operational manager for dispensary, ward and community services delivered from the Bethlem Royal Hospital pharmacy, which includes Croydon and Lewisham community mental health services and for Bethlem and Ladywell inpatient sites. You will be the lead pharmacy technician for these areas and will manage all technical staff on these sites.
As a key member of the pharmacy leadership team, you will be responsible for overseeing day‑to‑day operations, workforce planning, and service improvement initiatives. You will work closely with clinical leads, senior managers, and multidisciplinary teams to ensure compliance with medicines optimisation standards, GPhC (General Pharmaceutical Council) and the APT (Association of Pharmacy Technician) professional standards and regulatory requirements.
This role is ideally suited to candidates who want to extend their experience at a senior management level in a progressive environment.
The successful candidate must have strong interpersonal skills, a desire to network and collaborate, together with the ability to inspire a team toward continuous improvement.
You will be a role model and have the desire to utilise and develop practice to improve pharmacy services. You will lead, develop, deliver, and evaluate the provision of pharmacy services provided at the Bethlem Royal Hospital and enhance the reputation of the department to deliver the right medicine at the right time for all our patients.
South London and the Maudsley NHS Foundation Trust provide the widest range of NHS mental health services in the UK. We are a world‑leading Trust in research, working closely with the Institute of Psychiatry, Psychology and Neuroscience at King’s College London. Our services include the Maudsley Hospital, Lambeth Hospital and Bethlem Royal Hospital. We are also part of King’s Health Partners Academic Health Sciences Centre.
The pharmacy department provides dispensing services from the Maudsley, Lambeth, Bethlem Royal hospitals and Ladywell unit and a clinical pharmacy service to 1,000 inpatients and 3,000 community patients. The Medicines Advice Centre at the Maudsley is the national centre for information on psychotropics. The department produces the Maudsley Prescribing Guidelines, now on its 15th Edition, and is the world’s leading pharmacy centre for research in psychiatry, having published over 300 clinical papers in the past 25 years.
The pharmacy is also part of the Pharmaceutical Sciences Clinical Academic Group (PSCAG) which incorporates more than 1,800 staff and students and includes staff from all four organisations within King’s Health Partners with the aim to integrate the work across all partner organisations to improve practice, research and healthcare/academic education and training strategy.
Bethlem Royal Hospital is based in a beautiful setting in over 200 acres of green space in the London Borough of Bromley. The hospital has easy access to nearby main roads and offers free parking. The site is within walking distance from Eden Park and West Wickham overland stations.
To view the main duties and responsibilities, please see the attached Job Description and Person Specification.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
This advert closes on Wednesday 7 Jan 2026
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.