Sales jobs in United Kingdom

Used Car Sales Advisor - Wolverhampton, United Kingdom – Tesla.

As a Used Car Sales Advisor, you will play a critical role in helping customers on their journey to ownership of a Used Tesla vehicle. You will be a product expert who is passionate about Tesla's mission and can communicate the benefits of owning a Tesla Certified Pre-Owned to potential customers. Internally, you will be a key player in the definition, implementation, and success of our new Certified Pre-Owned Program, having a critical eye for needed improvements and developments and working collaboratively with the HQ team. You have relentless determination to succeed, and you are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.

• A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success.
• The chance to work with innovative technology, advanced tools and software.
• Ongoing training and development to help you grow your skills and career.
• A competitive compensation and benefits package.
• A safe, clean and fun workplace.

• Be a product expert on Tesla vehicles and technologies, understanding the advantages and disadvantages of older models, how they compare with newer versions, and staying up to date with the latest developments and trends.
• Keep abreast of industry trends, market dynamics, and competitors\' offerings to provide insights for refining the sales process.
• Deliver accurate information about the features, benefits, and distinctive qualities of Tesla\'s pre-owned vehicles to potential buyers.
• Tailor vehicle recommendations based on customer preferences, driving habits, and budget constraints.
• Navigate customers through the sales process, including financing options, trade-ins, and delivery schedules.
• Establish trust by addressing customer inquiries, concerns, and objections promptly and knowledgeably.
• Contribute to the refinement and success of the Certified Pre-Owned program by offering feedback on customer experiences and aiding in product development and process optimization.
• Collaborate with other departments to reduce dwell time and increase profitability of the Used Car Business (operations, refurbishment, etc.).
• Create exceptional customer experiences that foster enduring relationships and consistently meet or exceed sales targets and performance metrics.
• Perform general duties with a flexible mindset to support sales and delivery needs across the team, accurately track customer details in internal systems, share best practices, educate customers on the Tesla ecosystem, and complete sales administrative duties including contract and finance processes in collaboration with stakeholders.

• Passion for Tesla\'s mission and products, and a desire to share this with others.
• Excellent communication skills and the ability to build rapport with customers.
• Ability to explain complex topics in simple terms and focus on educating and understanding customer needs.
• Ability to work in a fast-paced, high-pressure environment, prioritizing multiple tasks and deadlines.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Understands English and can communicate in it when needed.
• Valid UK driving license held for 2 years and over.