Technical Account Manager

World Wide Technology; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology solutions provider in the UK is seeking a candidate with 5-10 years of experience in pre-sales, particularly in the technology sector. Responsibilities include identifying partners, delivering presentations, and leading cross-functional teams. Applicants should have a strong knowledge of mobile and networking domains, relevant certifications, and a bachelor's degree in a STEM field. The role requires fluent English and the ability to travel within Europe.

Qualifications

• Experience working in the Technology Industry with Tier-1 Telcos or Large Enterprises.
• 5-10 years of pre-sales experience selling complex technical solutions.
• Ability to travel within Schengen States and outside the UK.

Responsibilities

• Screen the industry to identify key OEMs and partners.
• Deliver effective presentations to customers and partners.
• Lead cross-functional teams and manage technical escalations.

Skills

Technical selling skills

Presentation skills

Knowledge of Mobile/Networking Domains

Fluent English

Consultative skills

Education

Bachelor's degree in STEM

Tools

Cisco certifications

ITIL certifications

Job description

Business Partnership & Consulting

Screen the industry to identify key OEMs and partners to collaborate in WWT's go to market for your accounts.

Keep in sync with the main OEMs and industry bodies, having a solid understanding on their current state and future roadmap.

Keep in sync with WWT practice leaders, making the proper adaptations to ensure our relevance in the European market.

Be a WWT representative by writing articles, sharing opinions, presenting in customer events, etc.

Establish trustworthy relationships within the client to keep ahead of the competition with regards to customers' real-world challenges and provide them with strategic technical advisory.

Technical Expertise and Support

• Leverage your technology industry knowledge around current practices and trends and serve as the technical liaison for internal and external customers, including senior stakeholders (Sr. Managers, CXOs).
• Deliver and/or lead the delivery of effective presentations to customers and partners, understanding and articulating WWT's core differentiators and the value of the solutions.
• Assist the sales team in customer pursuits and sales campaigns, attending and leading customer business meetings with and without account executives.
• Strategize on customer penetration plans and the overall growth for the region, creating and maintaining the technical elements of an account business plan (ABP).

Resource Planning & Optimization

• Lead cross-functional teams of domain experts, providing them with the platform to reach their goals.
• Ensure account adherence to the Pursuit Management Framework (PMF).
• Serve as the technical escalation point for the account.
• Have a clear understanding of the process to create pre-sales artifacts, including BOM, LOE, SOW, etc.
• Stay up to date with Technology-industry trends and advancements (ORAN, disaggregation, consolidation, APIs, virtualisation - VNF/CNF, fixed and mobile networks, B2B technologies, etc).
• Achieve and maintain technology certifications and competencies when required.
• Fluent English mandatory, other European languages of interest.

Qualitications and Experience

• Experience working in Technology Industry - preferably with Tier-1 Telcos, Large Enterprises or System Integrators.
• 5-10 years of pre-sales, selling complex technical solutions to Telcos and/or Large Enterprises, with the ability to deliver compelling presentations to customers.
• Demonstrable consultative technical "selling" skills - able to rapidly extract the customer's business problems, that can then potentially be solved with a technology-based solution.
• Technical expertise:
• Strong Knowledge of Mobile/Networking Domains (Mobile, Core (IP/MPLS), Xhaul).
• Knowledge of other technology domains, such as: Cloud Technology and Infrastructure layer (Compute, Network, Storage, Virtualization, Container), Security - Nice to have.
• Relevant industry certifications, such as Cisco, ITIL, TMForum, etc.
• Bachelor's degree in STEM preferred. Equivalent knowledge will be considered.
• Ability to travel within Schengen States and outside the UK.