Research Scientist jobs in United Kingdom
Field Application Scientist - Hematology
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Field Application Scientist - Hematology
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Field Application Scientist - Hematology
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Field Application Scientist - Hematology
Job summary
A global medical technology company is seeking a Field Application Specialist to join their customer success team. This role focuses on integrating AI-driven digital solutions into laboratories, ensuring streamlined workflows. Responsibilities include leading implementations, conducting training, providing technical support, and gathering user insights. The ideal candidate has at least two years in a clinical lab, experience with blood analysis, and excellent communication skills. Travel is required up to 50% for training and support activities.
Qualifications
- Minimum two years of experience in a hematology or clinical laboratory environment.
- Excellent communication and presentation skills; confident in leading training.
- Flexible to travel up to 50%.
Responsibilities
- Lead implementation and integration of digital diagnostic solutions.
- Conduct on site and virtual user training sessions.
- Provide expert pre and post sales technical support.
- Partner with laboratories to optimize digital workflow adoption.
- Support demonstrations at conferences and trade shows.
Skills
Education
A fast-growing global medical technology company is redefining how diagnostics are performed in clinical laboratories.
Through the application of advanced imaging and AI-driven solutions, their platform enables high-resolution digital review of samples, improving diagnostic efficiency, accuracy, and overall laboratory workflow.
With strong investment and a clear growth strategy through 2026, the company is driving the shift toward digital transformation and automation across hematology and wider diagnostic fields.
We are seeking a Field Application Specialist to join a world class customer success and implementation team.
This position bridges science, technology, and clinical practice, helping laboratories integrate advanced AI powered digital solutions that replace traditional manual workflows.
You will work across pre-sales, installation, training, and ongoing customer support, collaborating closely with commercial, technical, and R&D teams to ensure a seamless customer experience.
- Lead implementation and integration of digital diagnostic solutions with customer systems and middleware
- Conduct on site and virtual user training sessions, workshops, and validation support
- Guide customers through regulatory and validation requirements for system deployment
- Provide expert pre and post sales technical support
- Collaborate with engineering teams to resolve complex issues and ensure product reliability
- Partner with laboratories to optimize digital workflow adoption and ROI
- Gather user insights and performance data to help shape product improvements
- Maintain trusted, long-term relationships with clinical users and key stakeholders
- Support demonstrations at conferences, trade shows, and customer sites
- Collaborate with commercial teams to drive engagement and adoption
- Minimum two years of experience in a hematology or clinical laboratory environment
- Hands on experience with blood smears, bone marrow analysis, or cell morphology
- Excellent communication and presentation skills, confident leading training and supporting customers
- Passionate about AI, digital transformation, and innovation in healthcare
- Flexible to travel up to 50%
- Must have completed the IBMS Registration Portfolio and obtained the IBMS Certificate of Competence
- HCPC registration required
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.