Project jobs in United Kingdom

Amazon Operations is looking for a detail-oriented, methodical, technically skilled, innovative, hands‑on, and customer‑obsessed Sr. Program Manager. In this role, you will encourage innovation in Amazon's operations network. As part of Amazon Operations, you will be responsible for defining, scoping and implementing completely new ideas in order to deliver the highest quality customer experience while minimizing cost and improving speed of service. You will work on defining the business strategy to transform the current operations environment while influencing Senior Leadership on the direction for the operations business.

The programs you run will have a direct impact on our Fulfilment centre, Sortation Centre or Delivery Station operational processes, working across first, middle and final mile operations.

The Program Manager determines strategy, prioritizes projects/initiatives and feature sets, as well as aligns and sets stakeholders expectations for Amazon. This requires interaction with a wide range of internal and external stakeholders, including finance, customer service, HR and technical teams.

• You will have the full ownership of a program from the scoping/creation until the implementation.
• You will work closely with a team of Sr. Program and Product Managers to coordinate the collection and implementation of requirements, ensuring alignment with corporate goals and contractual obligations.
• You will need to define, prioritize and plan the resources and technical requirements needed for programs to be delivered on time.
• You will work with external stakeholders in order to generate program adoption and ensure an effective implementation.
• You will write and review business cases, perform supporting research and analysis, write specifications, and define the product development from design to release.
• You will be required to have clear, precise, and regular communication with all stakeholders, including ongoing project/program status reports as well as capturing requirements.
• You will retrieve and analyse data using Excel, Access, SQL or other data management systems.
• You will monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program.

Ideal candidates will be good communicators, curious, highly motivated and effective within distributed teams.

• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Experience in program or project management.
• Experience leading process improvements.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.