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Senior HR Advisor
Job summary
A leading recruitment agency is seeking an HR Ops Manager in London to lead and develop a small team. The successful candidate will manage HR operations and provide expert advice on employee relations matters. Requires HR Advisory experience and CIPD level 5 qualification. The role offers a competitive salary from £36,000 to £44,000 and opportunities for career growth.
Benefits
Qualifications
- Proven HR Advisory experience within a fast-paced environment.
- Strong experience managing complex ER Cases.
- Experience managing a team is desirable.
Responsibilities
- Lead, coach and develop the HR team to deliver effective HR support.
- Oversee day-to-day HR operations, ensuring consistency and compliance.
- Provide expert advice on complex employee relations matters.
Skills
Education
This role will entail managing a small team of HR professionals, this role ensures consistent, compliant, and compassionate HR support that balances individuals needs with operational priorities
Client Details
This opportunity is with a fantastic business looking for a well established HR individual to join their busy team on a permanent basis.
- Lead, coach and develop the HR team to deliver responsive and effective HR support.
- Oversee day-to-day HR operations, ensuring consistency, compliance, and quality across all areas.
- Monitor workload distribution and team performance, identifying opportunities for development and process improvement.
- Provide expert advice and support on complex employee relations matters including absence, conduct, performance, and grievance issues.
- Ensure fair and legally compliant outcomes, balancing policy with individual circumstances.
- Support and coach managers in preparing for and conducting formal meetings, including investigations and hearings.
- Maintain accurate and confidential employee records.
- Support the onboarding and offboarding process, ensuring a smooth experience for employees and managers.
- Assist with policy interpretation and application, ensuring clarity and consistency across departments
- Ensure all HR activity is aligned with current employment legislation and company values.
- Contribute to the development of HR practices that reflect fairness, flexibility and operational needs
- Build strong working relationships with managers and employees across the business.
- Act as a trusted advisor, offering practical and tailored HR guidance.
- Collaborate with the wider HR team to support projects and continuous improvement initiatives.
- Design and deliver engaging essential manager skills training to support leadership capability and confidence.
The successful candidates:
- Proven HR Advisory experience within a fast-paced enviornment.
- CIPD level 5 qualified
- Strong experiencer managing complex ER Cases
- Experience managing a team is desierable
- Excellent communication skills.
- Competitive salary in the range of 36000 to 44000 per annum.
- Permanent role with long-term career opportunities.
- A supportive and structured working environment.
- Opportunities to contribute to the growth and success of the HR function.
- Excellent benefits.
If you are ready to take the next step in your career as an HR Ops Manager in the retail industry, apply today!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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