Manager Operation jobs in United Kingdom

We are seeking an experienced Global Operational Technology Director to join our team in EMEA, supporting our global Financial Services client. The successful candidate will lead the implementation of intelligent and sustainable facility solutions, managing operational technology and cyber security initiatives across global operations.

• Lead the implementation of intelligent and sustainable workspace solutions.
• Design, implement, and operate Building Management Systems (BMS), Electrical Power Monitoring Systems (EPMS), Data Center Infrastructure Management (DCIM), and Supervisory Control and Data Acquisition (SCADA) systems.
• Act as the single point of contact for Global Building Control System (BCS) and operational technology programs.
• Ensure global program alignment for Smart Building strategies.
• Understand KPIs per region and drive optimal tracking and performance.
• Build strong relationships and work closely with senior internal and external stakeholders.
• Responsible and accountable for BCS OT KPIs globally.
• Manage and coordinate regional meetings with client stakeholders and executive sponsors.
• Provide regular progress reporting to internal/external leadership and broader community stakeholders.
• Serve as the point of escalation and ultimate decision maker for changes, new devices, and remediation Operational Technology and Building Control System projects.
• Ensure innovation, best practices, playbooks, and standards are implemented globally.
• Provide technical expertise on BCS, IoT devices, networks, suppliers, and associated processes.
• Ensure all regional agreements are active and supported with the correct headcount.
• Champion awareness and capability enhancement within a 1,000+ JLL service delivery team.
• Monitor emerging threats & ensure vulnerability assessments are completed and remediated within a timely manner.
• Stay informed with industry changes and advancements, connecting with JLL‑T and other platforms within JLL to leverage expertise and resources.
• Oversee the design, implementation, and lifecycle management of operational technology (OT) networks across smart building environments.
• Establish and enforce OT network standards, segmentation strategies, and secure integration with IT systems.
• Implement and maintain monitoring, assurance, and resilience measures to ensure OT network availability, performance, and cybersecurity compliance.
• Lead incident response and remediation activities specific to OT networks, ensuring rapid containment and recovery.
• Drive continuous improvement of OT operations through performance analytics, benchmarking, and alignment with global security frameworks (e.g., IEC 62443, NIST).

• Bachelor's degree in Engineering, Computer Science, Information Technology, or related field
• 8‑10+ years of experience in operational technology, building automation, or cyber security
• 5+ years in a leadership or management role
• Experience working with global financial services clients preferred
• Expert knowledge of BMS, EPMS, DCIM, and SCADA systems in enterprise environments
• Deep understanding of OT network security, segmentation, and regulatory compliance
• Proficiency with cyber security frameworks (IEC 62443, NIST) and financial services regulations
• Experience with IoT integration and smart building technologies at enterprise scale
• Knowledge of IT/OT convergence within highly regulated environments
• Proven ability to lead global, cross‑functional technology initiatives
• Strong stakeholder management skills with C‑level executives
• Experience managing large budgets and vendor relationships
• Understanding of financial services business operations and requirements
• Professional cyber security certification (CISSP, CISM, CISA, or equivalent)
• Building automation or facility management certification preferred
• Project management certification (PMP, PRINCE2) preferred

On‑site – Birmingham, GBR, London, GBR, South Yorkshire, GBR

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We are interested in getting to know you and what you bring to the table! If you require changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request adjustments to the hiring process. For general recruiting inquiries, please visit our Contact Us page.

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you is for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.