Operations Leader — People, Performance & Change

Valuation Office Agency; Preston; On-site; GBP 60,000 - 80,000; Full time

Job summary

A public sector property valuation agency in the United Kingdom is seeking an Operational Manager to lead and inspire teams towards high-quality service delivery. The successful candidate will manage operational performance, foster an inclusive environment, and support their team's development during changes. This role includes a strong emphasis on leadership, conflict resolution, and continuous improvement, alongside flexible working arrangements.

Qualifications

• Experience in managing teams and driving performance.
• Ability to handle HR issues and apply relevant principles.
• Strong focus on collaboration and inclusive practices.

Responsibilities

• Lead and manage a team to achieve operational targets.
• Address management issues promptly and effectively.
• Promote an inclusive working environment for the team.
• Engage and support the team through organizational changes.
• Monitor team performance against strategic objectives.
• Develop workforce plans to optimize efficiency and mitigate risks.
• Encourage innovation and continuous improvement within the team.
• Oversee quality assurance of relevant products.
• Conduct performance conversations to enhance productivity.
• Support learners in their development and program completion.

Skills

Leadership

Collaboration

Performance Management

Conflict Resolution

Change Management

Job description

A public sector property valuation agency in the United Kingdom is seeking an Operational Manager to lead and inspire teams towards high-quality service delivery. The successful candidate will manage operational performance, foster an inclusive environment, and support their team's development during changes. This role includes a strong emphasis on leadership, conflict resolution, and continuous improvement, alongside flexible working arrangements.