Manager Operation jobs in United Kingdom

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Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics.

We are committed to recruiting to our values. Leading One Culture of Care underpins our values by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care.

We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part‑time, job‑share, flexible working hours and the possibility to work from home when appropriate. Please talk to us during the interview process to discuss any flexibility that you may require.

We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE – Supporting Britain's Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us. Find out more – Why Choose CHFT?

The Department of Health and Social Care has awarded capital funding to invest in local health services at both Calderdale Royal Hospital and Huddersfield Royal Infirmary. This is a significant investment and an opportunity to enhance services for our populations in Calderdale and Huddersfield and West Yorkshire for generations to come. To find out more, please visit https://future.cht.nhs.uk/

We are recruiting an Operational Manager to support the delivery of services across the Women's Directorate, which includes Maternity, Gynaecology, Neonatal, Fertility, and Integrated Sexual Health Services.

The main portfolio of this role is working as an Operations Manager supporting Maternity and Neonatal services, working with the wider multidisciplinary team to deliver safe care and transformed services.

As an Operational Manager, you will be responsible for providing visible and strategic leadership, ensuring high‑quality service delivery, and driving continuous improvement across CHFT's theatres and associated services. Reporting to the General Manager, you will work collaboratively with Matrons, Operations managers, senior clinicians, department leads, and other stakeholders to optimise patient care and operational performance.

You will take the lead in ensuring our Head & Neck services maintain the highest standards of patient care as well as meeting national and local performance targets. Beyond the day‑to‑day, you will play a pivotal role in driving innovation and service improvement within the Directorate.

• Proven experience in operational management and service improvement within a healthcare setting.
• Complaints and concerns resolution.
• Strong leadership skills with the ability to influence and motivate teams – both clinical, operational and administrative.
• A track record of managing budgets, performance targets, and service improvements.
• Excellent communication and stakeholder engagement skills.
• Ability to analyse complex data and produce detailed reports to inform decision‑making.
• Experience in conflict resolution and managing staff performance.

This role offers an exciting opportunity to make a significant impact within a trust that has received national recognition for its innovation and commitment to delivering exceptional care. For example, CHFT has received the following recognition for approach to delivering theatre productivity improvements and reducing waiting times for patients:

• The Economist: The story of one NHS operation
• NHS Providers: Value for Money Excellence
• BBC One Show
• Sky News
• Secretary of State for Health & Social Care

• Degree level or equivalent qualification/equivalent level of experience

• Recognised management qualification
• Evidence of postgraduate study and continuous professional development

• Experience in an operational/patient care management post (preferably within the NHS)
• Evidence of excellence innovation and achievement in management practice
• Evidence of sound appreciation and achievement in management of financial targets and budgetary management; operational/business planning; waiting list management and contract monitoring as appropriate to role.
• Evidence of successful operational leadership and effective involvement in change management
• Experience supporting the delivery of national NHS operational targets
• Able to deal effectively with challenging or sensitive staff issues, e.g. performance, within Trust processes and legislative frameworks
• Able to use a range of management styles as appropriate, including a coaching style

• Experience in dealing with Senior Medical/Nursing staff
• Experience in managing a team
• Evidence of successful operational leadership and effective involvement in change management.
• Evidence of successful involvement in production of clear business cases

• Has self‑confidence and uses this to lead, involve and challenge others as appropriate
• Displays a strong motivation and commitment to success
• High level of verbal communications skills, including the ability to make effective formal presentations and informal approaches to a wide range of audiences
• High level written communication skills and able to adapt style and method as appropriate to include the ability in report writing, responding to complaints
• Treats all people equally and with respect
• Ensures personal, professional behaviour and integrity at all times
• Has self‑confidence and uses this to lead, involve and challenge others as appropriate

Our vision is to provide One Culture of Care for one another in order that we can provide compassionate care for the people who use our services. We are passionate about creating a workplace where we work together to get results, encouraging colleagues to have their say, in order to co‑create the change we want to see. We take pride in the diversity of our workforce that's why we encourage applications from all. Reasonable adjustments will be made for disabled applicants.

Please ensure your application is submitted with referees who can verify your employment/education history over the last three years and include valid email addresses for them. We will request electronic Factual Employment References from your previous employers. These references will be requested before you are issued with an unconditional offer of employment letter.

Candidates who require a Skilled Worker visa to work in the United Kingdom can determine the likelihood of obtaining a Certificate of Sponsorship for this position by assessing their circumstances against the criteria specified on the Check if you need a UK visa - GOV.UK website. We encourage all applicants to review these criteria carefully to understand their eligibility for sponsorship.

If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system. The Inter‑Authority Transfer (IAT) process is a critical and beneficial component of ESR and following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.

You may be required to undertake a DBS. The Trust will administer the DBS check on your behalf and will recover the cost (Enhanced £54.40, Standard £26.40 or Basic £26.40) from your salary when you commence in post (including Internal staff). You will also be required to participate in the DBS Update Service and pay the £16 cost per year. This is a condition of your employment.

CHFT is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.

If you have any questions please contact ask.recruitment@cht.nhs.uk for assistance.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

• ops manager (PDF, 200.4KB)