Operations Manager - Remote

Paragon Skills; East Midlands; Remote; GBP 40,000 - 45,000; Full time

Job summary

A leading education provider in the UK is seeking an Operations Manager to lead a remote team in delivering outstanding learning experiences. This role involves driving operational excellence, achieving growth targets, and ensuring smooth daily operations. With a focus on data-driven decision making and team development, this position offers a salary of £40,000 – £45,000 plus performance-based bonuses. Benefits include annual leave increases, volunteering leave, and wellness tools.

Benefits

Increasing annual leave

Paid volunteering leave

Lifestyle benefits and wellness tools

Qualifications

• Proven experience in managing remote teams.
• Strong ability to meet deadlines and targets.
• Desirable experience in Residential Childcare sector.

Responsibilities

• Inspire and lead a remote team in delivering exceptional learning experiences.
• Recruit, train, and retain high-performing staff.
• Drive budgetary targets and support growth plans.
• Ensure effective delivery to learners and adhere to data policies.

Skills

Leading high-performing teams

Data-driven decision making

Strong interpersonal skills

Sales and business development

Job description

Role

Operations Manager – Residential Childcare

Location

Remote based with occasional travel for 1:1s and team meetings

Salary

£40,000 – £45,000 (DOE) plus performance‑based bonuses

About the role

As an Operations Manager you will inspire, motivate and energise your remote team to deliver an outstanding learning experience to every learner, every time. You will use data, Power BI reporting and clear forecasting to drive operational excellence, exceed growth targets and ensure smooth daily operations, keeping the learner journey at the heart of everything you do.

Key responsibilities

• Accountability for all aspects of line management and leadership of a remote‑based team.
• Recruit, train, develop and retain peak‑performing colleagues.
• Drive regional targets against budget and support ambitious growth plans.
• Develop and share best practice across the team and wider business.
• Ensure consistent and effective delivery to learners.
• Conduct regular forecasting – starts, QAR, leavers, out‑of‑funded learners and headcount requirements.
• Coach, mentor and develop your team through regular meetings and one‑on‑ones.
• Adhere to GDPR, internal information and data security policies and procedures.

Requirements

• Successful record of leading and developing a high‑performing team in a remote learning environment.
• Experience taking accountability for your own and your team’s results.
• Experience driving commercial partnerships to grow business.
• Ability to deliver on deadlines, objectives and targets.
• Strong data‑driven decision‑making skills.
• Experience working in the Residential Childcare sector is desirable.
• Commercially aware with strong sales and business development skills.
• Well‑developed interpersonal and motivational skills.
• Effective written and verbal communication skills.
• Able to travel for in‑person 1:1s and meetings.

Benefits

• 20 days annual leave – increasing with length of service and a holiday purchase scheme.
• 3 Paragon Days for our Operational December Closure and 8 Public Bank Holidays.
• Up to 3 days of paid volunteering leave and corporate conscience initiatives.
• Perkbox – a suite of lifestyle benefits and wellness tools.

Additional information

Applications will be reviewed continuously; the vacancy may close before the advertised date if a suitable candidate is identified.

Equal Opportunity

We are a Disability Confident Employer and have a guaranteed interview scheme to ensure that nobody is overlooked or discriminated against because of a disability. We are Leaders in Safeguarding Gold and committed to safeguarding, welfare and wellbeing of our learners and colleagues, implementing robust safer recruitment practices. We actively promote equality, diversity and inclusion throughout our workforce.