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Logistics Application Support Engineer
Job summary
A logistics recruitment company seeks a Logistics Application Support Engineer to bridge operations and technology. This hybrid role involves troubleshooting WMS issues, translating warehouse challenges into system logic, and enhancing processes. Ideal candidates are WMS superusers or logistics supervisors with strong Excel skills and excellent communication skills. This position offers full technical training and a pathway to a long-term career while allowing for occasional travel across EMEA.
Benefits
Qualifications
- WMS Superuser or Logistics Supervisor looking to transition to IT.
- Strong understanding of warehouse operations.
- Excellent communication skills between teams.
Responsibilities
- Lead troubleshooting of WMS issues.
- Translate warehouse challenges into system logic.
- Drive system and process enhancements.
- Support system testing and customer implementations.
- Create training materials and document processes.
- Work with IT teams to ensure system performance.
Skills
If you are a WMS superuser or a senior logistics professional always fixing system glitches, this Logistics Application Support Engineer role is your chance to turn that knack for tech into a professional IT career.
We are not looking for a "finished product"; we want someone with real-world grit ready to step up into a global systems role. As a Logistics Application Support Engineer, you will be the bridge between physical operations and digital logic, joining a high-performing team that covers the entire EMEA region.
This is more than a support desk job; it is a career for a Logistics Application Support Engineer who wants to travel, solve complex problems, and influence how a global business operates. We provide the technical training, but we need you to bring the warehouse expertise and the drive to fix root causes.
- Issue Resolution: Lead the troubleshooting of WMS issues, from RF scanner glitches to inventory discrepancies.
- Process Design: Translate warehouse challenges into smart system logic and technical requirements.
- Continuous Improvement: Investigate root causes and drive permanent system and process enhancements.
- Project Support: Play a key role in system testing, UAT, and new customer implementations.
- Knowledge Sharing: Create training materials and act as the regional expert for process documentation.
- Collaboration: Work with international IT teams and vendors to ensure peak system performance.
- A WMS Superuser or Logistics Supervisor ready for a career pivot into a Logistics Application Support Engineer role.
- Total understanding of the warehouse lifecycle, from inbound receiving to final dispatch.
- Ability to "speak the language" of both warehouse pickers and senior IT managers.
- Strong Excel skills for data validation and a restless curiosity about how systems work.
- Happy with a hybrid working model and excited by occasional travel across Europe, the Middle East, and Africa.
- Full technical training on Blue Yonder and global implementation methods.
- A seat at the table in an expert team where your frontline experience is your greatest asset.
- A genuine pathway to build a long-term career as a Logistics Application Support Engineer.
- A hybrid model that respects work-life balance while keeping you connected to global projects.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.