Junior IT Support Engineer – 1st Line, Windows & Mac

VIQU Limited; Weybridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

A growing technology firm is seeking a proactive Junior IT Support Engineer for a 3-month contract in Weybridge, Surrey. The role involves providing 1st line IT support to internal users and troubleshooting both Windows and macOS environments. The ideal candidate will have solid experience in IT support and a willingness to learn and grow. This position has the potential to lead to a permanent role. Join a supportive team and enhance your skills in device management and deployment.

Benefits

Referral bonus up to £1,000

Opportunity for permanent position

Qualifications

• Solid 1st line experience in IT support.
• Knowledge of Windows 10/11 and macOS.
• Familiarity with Active Directory and M365 user admin tasks.

Responsibilities

• Provide 1st Line IT Support to internal users.
• Troubleshoot issues in Windows and macOS environments.
• Log and manage incidents through the IT ticketing system.

Skills

1st Line IT Support experience

Windows troubleshooting

macOS troubleshooting

Communication skills

Customer-focused mindset

Willingness to learn

Tools

Intune

Jamf

Active Directory

Microsoft 365

Job description

A growing technology firm is seeking a proactive Junior IT Support Engineer for a 3-month contract in Weybridge, Surrey. The role involves providing 1st line IT support to internal users and troubleshooting both Windows and macOS environments. The ideal candidate will have solid experience in IT support and a willingness to learn and grow. This position has the potential to lead to a permanent role. Join a supportive team and enhance your skills in device management and deployment.