Junior IT Support Engineer

VIQU Limited; Weybridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

A growing technology firm is seeking a proactive Junior IT Support Engineer for a 3-month contract in Weybridge, Surrey. The role involves providing 1st line IT support to internal users and troubleshooting both Windows and macOS environments. The ideal candidate will have solid experience in IT support and a willingness to learn and grow. This position has the potential to lead to a permanent role. Join a supportive team and enhance your skills in device management and deployment.

Benefits

Referral bonus up to £1,000

Opportunity for permanent position

Qualifications

• Solid 1st line experience in IT support.
• Knowledge of Windows 10/11 and macOS.
• Familiarity with Active Directory and M365 user admin tasks.

Responsibilities

• Provide 1st Line IT Support to internal users.
• Troubleshoot issues in Windows and macOS environments.
• Log and manage incidents through the IT ticketing system.

Skills

1st Line IT Support experience

Windows troubleshooting

macOS troubleshooting

Communication skills

Customer-focused mindset

Willingness to learn

Tools

Intune

Jamf

Active Directory

Microsoft 365

Job description

Junior IT Support Engineer – 3-month contract – Surrey

My Customer is looking for a proactive Junior IT Support Engineer to join their growing technology team.

This is a great opportunity for someone with solid 1st line experience who wants to build their skills across device management, deployments, and core Microsoft services.

We have worked for this customer previously and it is possible that this role has the potential to lead to permanent.

Key Responsibilities of the Junior IT Support Engineer:

• Provide 1st Line IT Support to internal users, resolving hardware, software, and access issues.
• Troubleshoot and support both Windows and macOS environments.
• Set up, configure and deploy devices using Intune (Windows) and Jamf (macOS).
• Support user administration tasks including Active Directory, Azure AD, and M365.
• Assist with device rollouts, refresh projects, and general deployment activities.
• Log and manage incidents through the IT ticketing system, ensuring timely updates and resolutions.
• Escalate complex issues to senior members of the IT team when required.

Skills & Experience from the Junior IT Support Engineer:

• Experience in a 1st Line or Service Desk role.
• Knowledge of Windows 10 / 11 and macOS troubleshooting.
• Exposure to Intune and Jamf for device setup and management (desirable but not essential).
• Understanding of Active Directory and Microsoft 365 user admin tasks.
• Strong communication skills and a customer-focused mindset.
• A willingness to learn and grow within a supportive team.

The IT Support Engineer is required onsite, 5 days a week in Weybridge, Surrey.

Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website.

Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply).

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