2 329 postes de

Junior Business Analyst à Grande-Bretagne

Technical Business Analyst, Customer Platforms & CRM

easyJet Airline Company PLC

Greater London
Hybride
GBP 60 000 - 80 000
Il y a 10 jours
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Technical Business Analyst, Customer Platforms & CRM
easyJet Airline Company PLC
Greater London
Hybride
GBP 60 000 - 80 000
Plein temps
Il y a 10 jours

Résumé du poste

A leading airline company in the United Kingdom is seeking a Technical Business Analyst for Customer Platforms to translate business needs into clear requirements for development teams. This role involves collaborating with various teams, optimizing workflows, and maintaining effective communication. The successful candidate will have experience with CRM platforms like Salesforce and demonstrate expertise in agile methodologies. An attractive benefits package, including discounted flights and competitive salary, is offered, along with hybrid working options.

Prestations

Discounted flights
Private medical insurance
Company-wide bonus scheme
Flexible benefits

Qualifications

  • Experience as a Technical Business Analyst is essential.
  • Confident in preparing presentations and delivering strategic insight.
  • Familiar with agile methodologies like BDD.

Responsabilités

  • Collaborate with teams to understand and gather requirements.
  • Support implementation planning and keep delivery on track.
  • Contribute to improving process documentation.

Connaissances

Translating business needs into technical requirements
Mapping processes
Optimising workflows
Clear communication skills
Experience with CRM and CCaaS platforms

Outils

Salesforce Service Cloud
Amazon Connect
Jira
Confluence
Miro
Description du poste
A leading airline company in the United Kingdom is seeking a Technical Business Analyst for Customer Platforms to translate business needs into clear requirements for development teams. This role involves collaborating with various teams, optimizing workflows, and maintaining effective communication. The successful candidate will have experience with CRM platforms like Salesforce and demonstrate expertise in agile methodologies. An attractive benefits package, including discounted flights and competitive salary, is offered, along with hybrid working options.

* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.