Senior Data & Business Analyst — Backup & Recovery

LLOYDS BANKING GROUP; Leeds; Hybrid; GBP 59,000 - 67,000; Full time

Job summary

A major financial services institution is seeking a Senior Business & Data Analyst for their Backup and Recovery Team in Leeds or Manchester. This role involves designing customer journeys, ensuring effective migration from legacy systems, and collaborating with cross-functional teams. Candidates should have expertise in customer journey design and strong analytical skills. The position supports hybrid working and offers a generous benefits package including a substantial pension and performance-related bonuses, with a focus on diversity and inclusion.

Benefits

Generous pension contribution

Annual performance-related bonus

30 days’ holiday

Flexible lifestyle benefits

Qualifications

• Demonstrable experience handling technical complexities in migration and backup solutions.
• Prior experience implementing operating model migration and data cleanup.
• Strong communication and collaboration skills.

Responsibilities

• Design and map end-to-end customer journeys, integrating insights from data and systems.
• Evaluate journey effectiveness from customer and business perspectives.
• Coordinate alignment across teams for seamless customer experiences.

Skills

Technical complexity handling

Customer journey design

Stakeholder management

Agile delivery tools

Problem-solving

Tools

Excel

SQL

Job description

A major financial services institution is seeking a Senior Business & Data Analyst for their Backup and Recovery Team in Leeds or Manchester. This role involves designing customer journeys, ensuring effective migration from legacy systems, and collaborating with cross-functional teams. Candidates should have expertise in customer journey design and strong analytical skills. The position supports hybrid working and offers a generous benefits package including a substantial pension and performance-related bonuses, with a focus on diversity and inclusion.