Shrinkage Business Analyst - Commercial

Tesco; Welwyn Garden City; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading UK supermarket is looking for a skilled Analyst based in Welwyn Garden City. This role involves complex analytical tasks to improve shrinkage performance and offers a comprehensive benefits package, including an annual bonus, private medical insurance, and generous leave provisions. Candidates should possess strong analytical skills, the ability to communicate insights effectively, and experience handling complex data sets. Flexible working arrangements are supported, encouraging work-life balance.

Benefits

Annual bonus scheme

25 days holiday plus personal day

Private medical insurance

Maternity and paternity leave

Free 24/7 virtual GP service

Qualifications

• Ability to present insights clearly and confidently.
• Strong problem-solving capabilities.
• Experience in a customer-facing retail environment.

Responsibilities

• Manage workstreams for operational improvement.
• Deliver complex analytical work on shrinkage trends.
• Identify and support solutions for loss reduction.

Skills

Excellent written and verbal communication skills

Strong analytical skills

Experience with complex data sets

Strong stakeholder management

Proficiency in SQL

Advanced Excel skills

Knowledge of statistical analysis

Education

Numerate degree or equivalent qualification

Tools

SQL

Excel (VBA)

Matlab

R

Python

Job description

Tesco UK • Shire Park, Kestral Way, Welwyn Garden City • Permanent • Apply by 16-Dec-2025

You will carry out complex analytical work to uncover insights into business performance, identify root causes, and highlight opportunities for improvement. You'll deliver projects that create meaningful benefits for customers, colleagues, shareholders, and communities. A key focus of this role is improving shrinkage performance by investigating unknown loss across the business. You'll analyse shrinkage trends, use data-led approaches to understand where and why losses occur, and turn findings into actionable solutions.

What is in it for you

We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

You will be responsible for

• Managing workstreams that improve and transform store operations and shrinkage performance, helping us serve customers, communities, and the planet better every day.
• Adopting a flexible approach to work across different areas, ensuring plans align with strategic goals and the Service Delivery Model.
• Building strong relationships and collaborating with stakeholders across Tesco to achieve objectives and deliver measurable improvements.
• Delivering complex analytical work to provide insight into shrinkage trends, identify root causes, and develop data-led solutions.
• Using data and statistical analysis to shape hypotheses, test findings, and communicate insights in a clear and engaging way.
• Identifying opportunities to reduce shrinkage, creating action plans, and supporting solutions that deliver meaningful benefits.
• Acting as a subject matter expert, advising on changes that impact shrinkage and sharing knowledge to build team capability.
• Taking ownership of processes and systems, ensuring they are efficient and effective, and embedding digital solutions in key decisions.
• Supporting change projects by assessing opportunities, risks, and benefits, and contributing to successful delivery.

You will need

• Excellent written and verbal communication skills, with the ability to present insights clearly and confidently.
• Strong analytical skills to identify root causes of complex problems and develop effective solutions.
• Experience working with complex data sets, providing analysis that leads to actionable outcomes.
• Ability to review, break down, and improve business processes.
• Proficiency in data extraction and manipulation using data warehousing tools; SQL is highly desirable.
• Advanced Excel skills (VBA knowledge is a plus).
• Familiarity with programming or statistical tools such as Matlab, R, or Python (useful but not essential).
• Strong stakeholder management and influencing skills.
• A numerate degree or equivalent qualification (A-level Maths as a minimum).
• Knowledge of statistical analysis and research methods.
• Experience in a customer-facing retail environment

About us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.