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Jobs in Telford, United Kingdom

Global Head of Customer Success & Growth

Jobgether

United Kingdom
Remote
GBP 70,000 - 90,000
6 days ago
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European Business Development Manager - Remote & Field

Roc Search GmbH

Milton Keynes
Remote
GBP 60,000 - 80,000
6 days ago
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Business Development Lead - Commercial Vehicles (Remote After Training)

Jonathan Lee Recruitment Ltd

Greater London
Remote
GBP 60,000 - 80,000
6 days ago
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Remote Tele-Stroke Neurologist, Board-Certified

JR United Kingdom

Maidstone
Remote
GBP 80,000 - 120,000
6 days ago
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Head of Solution Selling

Willis Global Ltd

Gloucester
Remote
GBP 100,000 - 150,000
6 days ago
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Software Engineer, Platform - Manchester, United Kingdom

Clutch Canada

Manchester
Remote
GBP 60,000 - 80,000
6 days ago
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Platform Engineer: Scale End-to-End Systems (Remote)

Clutch Canada

Sheffield
Remote
GBP 80,000 - 100,000
6 days ago
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Roofing Outside Sales Pro — High Earnings, Leads Provided

Southern National Roofing

City of Westminster
Remote
GBP 111,000 - 224,000
6 days ago
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Property Photographer — Flexible Freelance Appointments

Viewber | Nationwide Property Support

Grantham
Remote
GBP 60,000 - 80,000
6 days ago
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Flexible Online Primary Tutor — Work Anywhere in the UK

FindTutors

Nottingham
Remote
GBP 10,000 - 40,000
6 days ago
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Senior Account Executive - Remote Growth & Partnerships

Jack and Jill AI

Greater London
Remote
GBP 80,000 - 100,000
6 days ago
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Remote Tele-Stroke Neurologist (US Board-Certified)

JR United Kingdom

Basildon
Remote
GBP 200,000 +
6 days ago
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Flexible Online Primary Tutor — Work Anywhere in the UK

FindTutors

Bournemouth
Remote
GBP 10,000 - 40,000
6 days ago
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US Board Certified Neurologists to Practice Tele-Stroke from Western Europe, UK or Canada

JR United Kingdom

Chelmsford
Remote
GBP 200,000 +
6 days ago
Be an early applicant

US Board Certified Neurologists to Practice Tele-Stroke from Western Europe, UK or Canada

JR United Kingdom

Belfast
Remote
GBP 200,000 +
6 days ago
Be an early applicant

Property Photographer — Flexible Freelance Appointments

Viewber | Nationwide Property Support

Macclesfield
Remote
GBP 60,000 - 80,000
6 days ago
Be an early applicant

US Board Certified Neurologists to Practice Tele-Stroke from Western Europe, UK or Canada

JR United Kingdom

Cambridge
Remote
GBP 100,000 - 130,000
6 days ago
Be an early applicant

Senior Account Executive / Business Development Lead at fast-growing B2B tech platform

Jack and Jill AI

Greater London
Remote
GBP 80,000 - 100,000
6 days ago
Be an early applicant

Online English Tutor — Flexible, Remote UK Opportunities

FindTutors

Queen's Head
Remote
GBP 40,000 - 60,000
6 days ago
Be an early applicant

Software Engineer, Platform - Sheffield, United Kingdom

Clutch Canada

Sheffield
Remote
GBP 80,000 - 100,000
6 days ago
Be an early applicant

Remote Tele-Stroke Neurologist – US Board Certified

JR United Kingdom

Cambridge
Remote
GBP 100,000 - 130,000
6 days ago
Be an early applicant

EMEA SAP SuccessFactors Pre-Sales Lead

Zalaris HR Services AS

Weybridge
Remote
GBP 60,000 - 80,000
6 days ago
Be an early applicant

Remote Tele-Stroke Neurologist US Board Certified

JR United Kingdom

Preston
Remote
GBP 80,000 - 120,000
6 days ago
Be an early applicant

Platform Engineer: Scale End-to-End Systems (Remote)

Clutch Canada

Leeds
Remote
GBP 60,000 - 80,000
6 days ago
Be an early applicant

Remote Tele-Stroke Neurologist – US Board Certified

JR United Kingdom

Coventry
Remote
GBP 80,000 - 120,000
6 days ago
Be an early applicant

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Global Head of Customer Success & Growth
Jobgether
Remote
GBP 70,000 - 90,000
Full time
6 days ago
Be an early applicant

Job summary

A leading technology recruiter is seeking a Global Head of Customer Success to lead and enhance their global customer success organization. This role focuses on maximizing retention, expansion, and customer satisfaction. The ideal candidate will have over 5 years of experience in a senior customer success leadership role within a SaaS context and a proven ability to develop high-performing teams. This position offers a competitive salary with performance bonuses and equity options, all within the fast-growing AI-centric fitness industry.

Benefits

Competitive salary with performance bonuses
Potential equity options
Impact on global fitness operations

Qualifications

  • 5+ years in senior customer success leadership, preferably at a SaaS technology business with global customers.
  • Strong operational experience building scalable processes and metrics-driven teams.
  • Exceptional people leader with a track record of developing high-performing teams.
  • Excellent communicator and collaborator, comfortable engaging with C-suite customers.
  • Commercial mindset with a strong understanding of SaaS KPIs.

Responsibilities

  • Lead and scale the global Customer Success organisation — hiring, mentoring, and developing a high-performing team.
  • Define and execute a world-class customer success strategy that maximises retention, expansion, and advocacy.
  • Partner with executive leadership to align customer success goals with company growth and product roadmap priorities.
  • Drive customer onboarding excellence, ensuring rapid time-to-value across all new clients.
  • Own global success metrics such as churn, expansion revenue, net retention, and customer satisfaction.
  • Collaborate with Product, Sales, Marketing and Support teams to influence product enhancements.
  • Develop and champion a customer advocacy programme, including references and case studies.

Skills

Senior customer success leadership
Operational experience
Team development
Communication with C-suite
Understanding of SaaS KPIs
Job description
A leading technology recruiter is seeking a Global Head of Customer Success to lead and enhance their global customer success organization. This role focuses on maximizing retention, expansion, and customer satisfaction. The ideal candidate will have over 5 years of experience in a senior customer success leadership role within a SaaS context and a proven ability to develop high-performing teams. This position offers a competitive salary with performance bonuses and equity options, all within the fast-growing AI-centric fitness industry.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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