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Front Of House Manager
Job summary
A healthcare service provider in Edinburgh seeks an experienced Front of House Manager to oversee hospitality operations. This role demands exceptional organizational skills to ensure high-quality service for residents and visitors. The ideal candidate will have experience in hospitality management, strong leadership abilities, and a proactive approach to problem-solving. A competitive salary ranging from £45,000 to £55,000 is offered, along with a permanent contract and professional growth opportunities.
Qualifications
- Experience in managing hospitality or front-of-house operations, ideally in healthcare or hospitality sector.
- Strong leadership and supervisory skills.
- Excellent communication and interpersonal abilities.
- Knowledge of health and safety regulations.
- Proactive approach to problem-solving and service improvement.
- Ability to manage budgets.
Responsibilities
- Manage all front-of-house operations, including reception and guest services.
- Ensure high standards of hospitality are consistently delivered.
- Coordinate with departments to maintain a welcoming environment.
- Train and supervise front-of-house staff.
- Handle complaints or issues promptly and professionally.
- Develop and implement procedures to streamline services.
- Monitor budgets for cost-effective operations.
- Maintain compliance with health, safety, and hygiene standards.
The Front of House Manager will oversee all hospitality operations within a healthcare setting, ensuring a seamless experience for residents, visitors, and staff. This role requires exceptional organisational skills and a focus on delivering high-quality service in Ednburgh.
Client Details: The hiring organisation is a small-sized company within the healthcare industry, known for its commitment to providing excellent care and hospitality services. It operates in a professional environment and offers opportunities for individuals passionate about improving service quality.
- Manage all front-of-house operations, including reception and guest services.
- Ensure high standards of hospitality are consistently delivered across the facility.
- Coordinate with other departments to maintain a welcoming environment for residents and visitors.
- Train and supervise front-of-house staff to achieve service excellence.
- Handle any complaints or issues promptly and professionally.
- Develop and implement procedures to streamline hospitality services.
- Monitor budgets and ensure cost-effective operations without compromising quality.
- Maintain compliance with health, safety, and hygiene standards.
- A successful Front of House Manager should have experience in managing hospitality or front-of-house operations, ideally within the healthcare or hospitality & leisure sector.
- Strong leadership and supervisory skills with the ability to motivate a team.
- Excellent communication and interpersonal abilities.
- Knowledge of health and safety regulations in a professional setting.
- A proactive approach to problem-solving and service improvement.
- Ability to manage budgets and maintain cost-effective operations.
- Competitive salary ranging from £45,000 to £55,000 per annum.
- Permanent contract with opportunities for professional growth.
- Work within a supportive and professional team in Edinburgh.
- Be part of a company focused on quality care and hospitality in the healthcare industry.
- This is an excellent opportunity for a dedicated Front of House Manager to make a meaningful impact.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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