Client Services Manager

Michael Page; Hempstalls; Hybrid; GBP 50,000 - 55,000; Full time

Job summary

A leading accountancy and advisory group is seeking a Client Services Manager in Hempstalls, UK. The successful candidate will manage a diverse portfolio, lead a team of professionals, and provide excellent client service. This role offers a salary of £50,000-£55,000 depending on experience, flexible hybrid working arrangements, generous holidays, and career development opportunities. Ideal candidates will be ACA or ACCA qualified with strong leadership capabilities and a proactive approach to client management.

Benefits

Generous holiday allowance

Fully funded professional study

Company pension scheme

Health MOTs

Mental health support

Vibrant wellbeing and social calendar

Qualifications

• Proven practice experience in accountancy.
• Experience managing client portfolios.
• Ability to lead and coach teams.

Responsibilities

• Manage a portfolio of SME and owner-managed clients.
• Lead, coach, and develop a team of accountants and trainees.
• Deliver proactive advice and ensure compliance with standards.
• Collaborate with senior leadership to enhance client service.
• Identify growth opportunities and strengthen client relationships.

Skills

Client management

Service excellence

Technical knowledge

Leadership skills

Proactive mindset

Education

ACA or ACCA qualified

Job description

We are seeking a Client Services Manager to join a professional services team within the accounting and finance department. The role requires a strong focus on client management and service excellence, ensuring the delivery of high-quality professional services.

Client Details

Our client is a top-tier, independent accountancy and advisory group ranked among the UK's leading firms. With offices across the North West and Midlands, they combine traditional values with a modern, collaborative culture. Known for long-term staff retention, they invest heavily in professional development and wellbeing, creating an environment where careers thrive.

Description

As Client Services Manager, you will:

• Manage a portfolio of SME and owner-managed clients
• Lead, coach, and develop a team of accountants and trainees
• Deliver proactive advice and ensure compliance with standards
• Collaborate with senior leadership to enhance client service
• Identify growth opportunities and strengthen client relationships

Profile

A successful Client Services Manager should have:

• ACA or ACCA qualified with proven practice experience
• Skilled in managing client portfolios and leading teams
• Strong technical knowledge and advisory capability
• Excellent communication and leadership skills
• Tech-savvy and proactive mindset
• Able to commute to Stoke-on-Trent

Job Offer

• Salary: £50,000-£55,000 DOE
• Hybrid working with flexible hours
• Generous holiday allowance
• Fully funded professional study and leadership mentoring
• Company pension scheme
• Health MOTs and mental health support
• Vibrant wellbeing and social calendar
• Modern office in central Manchester with excellent transport links