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offres d’emploi chez Hilton à United States

Night Manager

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Night Manager
Doubletree by Hilton Bristol North
Bristol
Sur place
GBP 25 000 - 35 000
Plein temps
Il y a 22 jours

Résumé du poste

A leading hotel in Bristol is seeking a Night Manager to oversee front office operations. The role involves ensuring guest satisfaction, maintaining high service standards, and training staff. Ideal candidates will have front office experience, a positive attitude, and excellent communication skills. Opportunities for growth and various employee benefits are offered.

Prestations

Cash incentives for referrals
Meals provided during shifts
Discounted hotel stays
Pension enrolment
Opportunities for personal development

Qualifications

  • Experience in Front Office within the hotel, leisure or retail sector.
  • Passionate and willingness to learn.
  • Positive attitude and someone who makes our guests smile.

Responsabilités

  • Assist the Front Office Manager to oversee the entire Front Office operation.
  • Evaluate levels of Guest satisfaction and monitor trends.
  • Maximise room occupancy at best rates and use up-selling techniques.

Connaissances

Front Office experience
IT proficiency
Good communication
Teamwork
Customer service
Description du poste

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Would you like to work for a company that gives you:

  • £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C's apply
  • Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.

Rewards your hard work by offering you the below team benefits when you join us:

  • Meals provided whilst on shift
  • Sales incentives and initiative rewards
  • Discounted / Free use of leisure facilities - "Hotel specific"
  • Free Car Parking - "Hotel specific"
  • Stays in our hotels at discounted prices or
  • Even free stays in our hotels as one of our rewards & recognition incentives,
  • Opportunities for your personal development within the Hotel Group Brand Portfolio
  • Fully funded apprenticeships - T&C's apply
  • Annual Holidays entitlements inclusive of Bank Holidays
  • Opportunity to buy additional holiday entitlements
  • Pension enrolment
Does the below sound like you?
  • Passionate and willingness to learn
  • Positive attitude and someone who makes our guests smile
  • Genuinely friendly and caring
  • Enjoys working as part of a team
  • Ambitious and hard working
  • Experience in Front Office within the hotel, leisure or retail sector
  • Competent level of IT proficiency
  • Good communication and excellent grooming standards
  • Ability to work morning, afternoon/evening, and weekends
  • Deliver exceptional customer experiences all the time
  • Is the Night Manager role for you for you, do you have you the skill set and experience to take on this role? then what's stopping you???

Klarent Hospitality are recruiting for a Night Manager

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

The Role:
  • Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards
  • Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
  • Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
  • Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
  • Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
  • Represent the senior managers in their absence, taking full responsibility of the hotel Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
  • Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
  • Maintain good communication and working relationships with all hotel departments
  • Compile adequate handover to Early staff / Duty Manager
  • Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes
  • Conduct Health and Safety Checks and Night Walks
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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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