Front Office Lead - Elevate Guest Experience

Hampton by Hilton London Waterloo; Greater London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading hotel brand in Greater London is seeking an experienced Reception Manager to lead the reception and guest services team. This temporary role involves managing team performance, training, and ensuring exceptional guest experiences. The ideal candidate will have strong leadership skills and a commitment to service excellence. Join us to make a positive impact during this maternity cover period.

Qualifications

• Experienced in managing front office operations and guest services.
• Strong leadership and motivational skills.
• Ability to train and coach team members effectively.

Responsibilities

• Manage and motivate the Front Office team for exceptional service.
• Oversee scheduling, training, and performance reviews.
• Ensure adherence to brand standards.

Job description

A leading hotel brand in Greater London is seeking an experienced Reception Manager to lead the reception and guest services team. This temporary role involves managing team performance, training, and ensuring exceptional guest experiences. The ideal candidate will have strong leadership skills and a commitment to service excellence. Join us to make a positive impact during this maternity cover period.