Reception Manager - Maternity Cover

Hampton by Hilton London Waterloo; Greater London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading hotel brand in Greater London is seeking an experienced Reception Manager to lead the reception and guest services team. This temporary role involves managing team performance, training, and ensuring exceptional guest experiences. The ideal candidate will have strong leadership skills and a commitment to service excellence. Join us to make a positive impact during this maternity cover period.

Qualifications

• Experienced in managing front office operations and guest services.
• Strong leadership and motivational skills.
• Ability to train and coach team members effectively.

Responsibilities

• Manage and motivate the Front Office team for exceptional service.
• Oversee scheduling, training, and performance reviews.
• Ensure adherence to brand standards.

Job description

JOIN OUR HAMPTON WATERLOO FAMILY

At Hampton Waterloo, we believe our people are our biggest assets and understand the value of putting them first. Our approach to diversity in the workplace, health & well-being, sustainability and individuality set us apart from our competitors! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

Contract Type: Temporary Approx. 69 months

About the Role

We are seeking an experienced and dynamic Reception Manager to lead our reception and guest services team during a maternity cover period. This role is pivotal in ensuring exceptional guest experiences, smooth daily operations, and adherence to Hampton by Hilton brand standards.

Key Responsibilities

Team Leadership & Development : Manage, coach, and motivate the Front Office team to deliver outstanding service. Oversee scheduling, training, and performance reviews.