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PepsiCo Deutschland GmbH
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A technology solution provider is seeking an IT Service Delivery Analyst to provide support for users, manage service requests, and maintain hardware. Candidates must have experience with Windows 11 and Active Directory, with a preferred ITIL foundation qualification. This role offers a hybrid working arrangement after the probation period, fostering an inclusive workplace culture.
Job title: IT Service Delivery Analyst
Location: Portsmouth / Lakeside North Harbour / Hybrid(After probation period)
Full training provided.
Charles Taylor Assistance was established to help insurance businesses drive change through the delivery of technology enabled solutions. We don’t have a one-size-fits-all approach or prescriptive methodology. We work consultatively with our clients to revitalise their operations, reinvent established processes, and implement future-ready solutions that deliver measurable benefit and improve data-driven decision making.
Charles Taylor Assistance is looking for a Service Delivery Analyst to provide timely and efficient 1st and 2nd Level support to the organisation’s user community. The Service Delivery Analyst should have experience administrating common services including Windows 11, Office 365, Intune device management, Azure, Autopilot, Active Directory, Service Now, AWS and Mitel Telephony.
Charles Taylor is proud to be an inclusive employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation. We promote a transparent and fair recruitment and selection process, and all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of.
Our values define who we are, what we stand for and how we behave. They guide how we work with our colleagues and our clients, today and in the future. By living our values every day when we come to work, we deliver better results for the world of insurance.
We provide a comprehensive training and onboarding programme for all new staff. This programme is the start of a learning journey which involves regular coaching, feedback and skill development. Our investment in you allows you to grow and progress for the longer term. For this reason, if you are in possession of a visa please note that we will be unable to consider you for one of our positions if you have less than 18 months remaining on your visa. If you have less than 18 months remaining on your visa, we may still consider you for one of our roles if you can provide one of the following:
Please note that, should you require sponsorship in order to remain employed, we will not, under any circumstances, be able to support you and any such request will be automatically refused.
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