lavori da Home Manager in località Regno Unito

QWM Group is growing and seeking a proactive Operations Scheduler/Planner to support and streamline our busy operations team. We’re looking for a motivated, well-organised professional with strong communication, planning, and IT skills. Experience in scheduling, planning, or a customer-facing role—particularly within the waste, drainage, or transport sector—is a plus.

• Answering and responding to calls and emails promptly, delivering excellent customer service to both internal and external stakeholders.
• Planning daily schedules using our CRM system.
• Liaising with site operatives to allocate jobs.
• Managing inbound and outbound enquiries via telephone and email.
• Logging activities accurately in the company’s CRM system.
• Scheduling jobs efficiently.
• General administration tasks.
• Processing invoices.

• Previous experience in customer service, inbound/outbound calls, and job booking/dispatching.
• Strong verbal communication skills.
• Experience in the waste, drainage, or transport sector.
• Self-motivated with the ability to work independently and as part of a team.
• Personable and presentable, with pride in representing both yourself and the company.
• Willingness to learn new skills and adapt to new responsibilities in line with company growth.

• Employer-paid Health Cash Plan scheme with Simplyhealth.
• Salary sacrifice pension (5% employee / 3% employer).
• Training and development opportunities.
• Supportive, team-focused culture.

• Customer service/administration: 1 year
• Microsoft Office: 1 year
• Big Change CRM System: 1 year
• Planning or scheduling: 1 year