Health Care Administration jobs in United Kingdom

Job Description

Are you looking for a career where you can make a real difference in people's days?

We are seeking an Occupational Health Coordinator to join our HR Services team!

Can you move people? Apply now.

2025 is the 200th anniversary of the first-ever passenger rail journey, so we're celebrating our proud history and bright future.

Can you move people? Apply now.

What you'll do

This is an excellent opportunity to join the HR Services team and play a pivotal role in supporting the operational and strategic delivery of occupational health services across Southeastern.

Occupational health is central to our people strategy within HR Services and continues to evolve. This role supports the coordination and modernization of our occupational health services, ensuring they remain effective and responsive.

You will need strong administrative skills, with responsibilities including service coordination, supplier engagement, case tracking, and project delivery. You will support strategic initiatives, including supplier reimagination and health campaigns, working closely with internal stakeholders, OH providers, and the Health and Wellbeing Team to ensure a compliant and effective service.

Your duties will include:

1. Managing the day-to-day coordination and administration of occupational health activities.
2. Tracking and scheduling medical assessments, referrals, and outcomes, ensuring timely progression and escalation.
3. Maintaining and auditing employee occupational health records using systems like Medigold One, Oracle, and Netdocs, while ensuring GDPR compliance.
4. Managing the Occupational Health inbox, triaging queries, and escalating as needed.
5. Supporting the OH Team Manager in reviewing supplier performance, developing reports, analyzing trends, and identifying service improvements.
6. Collaborating with the Health and Wellbeing Manager on health campaigns and initiatives.
7. Producing reports and dashboards for decision-making and management updates.
8. Developing trackers, audit tools, and workflows to improve data visibility and control.
9. Representing the Occupational Health Team Manager in meetings and forums.
10. Identifying opportunities to streamline processes and adopt digital tools.
11. Coordinating with Payroll, HR, and Line Managers for case management.
12. Organizing meetings, training, and reviews, maintaining accurate records.

Where will I work?

This role is based at our London Bridge Head Office, with some hybrid working.

Is it for me?

Are you a team player, customer-focused, professional, and approachable?

Can you adapt and prioritize in a fast-paced environment?

If yes, this could be the role for you!

The experience you'll need

To be considered, you should demonstrate:

• Proven experience as a Coordinator
• Excellent administrative skills
• Experience with reporting and database management systems
• Familiarity with occupational health, healthcare, or HR is advantageous
• Strong organizational and time management skills
• Attention to detail and accuracy in record keeping
• Proficiency in Microsoft Office Suite
• Excellent communication skills
• Ability to handle sensitive information
• Proactive problem-solving skills

We support Armed Forces Covenant and Disability Confident Scheme applicants. Find out more here.

Other things to know

• The vacancy may close early if filled.
• Offers are subject to references, right to work, criminal record check, and medical assessment. No visa sponsorship.
• Repeat applications are not accepted within six months if unsuccessful.

Learn more about our recruitment process and tips to apply.

What you'll get in return

Salary and benefits include:

• Final salary pension
• 24 days annual leave plus bank holidays
• Free rail travel

Feel secure and fulfilled in your career. See our benefits here.

A bit about Southeastern

We are a major train operator serving London, Kent, and East Sussex, with over 1,700 trains daily and 180 stations.

We aim to make a difference in passengers' journeys and create a great workplace, recognized as a Great Place to Work and endorsed as a WORK180 Employer for Women.

Our ways of working are about small daily actions that lead to positive change, improving how we work and travel.

Learn more about our railway.