General Manager-Jobs in United States

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At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The General Manager of the Compliance Line of Business will be responsible for end-to-end revenue and performance of a global cloud SaaS business unit comprising of several hundred employees and responsible for more than $100M in revenue focused on assisting the world’s largest financial services organizations comply with the various regulations around trading. This high-impact role encompasses full ownership of Sales, Product Management, Development, Support, and Services. The General Manager will drive business growth, product innovation, and customer satisfaction for our cloud-ready, AI-powered SaaS solutions, which are mission-critical to our clients in the Financial Services sector, helping them meet complex regulatory requirements in the trading environments.

How will you make an impact?

• P&L Ownership: Full accountability for the revenue, profitability, and growth of the Compliance Line of Business.
• Strategic Leadership: Develop and execute the strategic direction of the business unit, aligned with the company strategic plan.
• Cross-Functional Oversight: Lead global teams across Sales, Product, R&D, Support, and Services to ensure cohesive execution and operational excellence.
• Customer Focus: Maintain a deep understanding of customer needs, market trends, and regulatory changes to guide product evolution and go-to-market strategies.
• Product Innovation: Drive the roadmap and lifecycle of key products (NTR, NTRX, SURVEIL-X), ensuring they remain competitive and compliant.
• Business Development: Identify and pursue new market opportunities, partnerships, and strategic alliances.
• Operational Efficiency: Implement scalable processes and systems that support sustainable growth and service delivery.
• Team Leadership: Inspire, mentor, and develop high-performing leaders and teams within the business unit.
• Stakeholder Engagement: Collaborate with cross-business unit critical stakeholders, and leadership teams to achieve common objectives, while always promoting the greater good of the company.

Have you got what it takes?

• Experience: 20+ years of experience in technology or software industries, with at least 10 years in senior leadership roles managing large-scale global teams comprising of Sales and Product functions; R&D domain leadership is an advantage.
• Domain Expertise: Strong understanding of Financial Services, particularly trading environments and regulatory compliance is desired but not required.
• Product Leadership: Proven experience managing and innovating cloud SaaS solution portfolios.
• Global P&L Responsibility: Demonstrated success in managing large-scale global P&Ldriving growth profitability and operational excellence
• Leadership: Exceptional people leadership skills with a track record of building and inspiring high-performing large-scale teams.
• Customer-Centric: Deep commitment to customer success, with a history of fostering long-term relationships and delivering value.
• Analytical Acumen: Strong analytical and strategic thinking skills, with the ability to make data-driven decisions.
• Communication: Excellent communication and stakeholder management skills, capable of engaging at all levels including C-suite and clients.
• Education: Bachelor’s degree in Business, Engineering, or a related field. MBA or equivalent advanced degree is preferred.
• Travel: ability to travel globally up to 50% of their time

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, you'll have the opportunity to shape the direction of a critical business unit, influence enterprise-wide decisions, and lead a world-class team of professionals across functions and geographies. If you are a visionary leader who thrives in a dynamic, fast-paced environment and is eager to drive meaningful growth and make your mark, you may just be our next NICEr!

Requisition ID: 7062
Reporting into:EVP, Vertical Markets
Role Type:Leadership

About NiCE

NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NiCE software managesmore than120 million customer interactions and monitors3+billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.