Regional Operations Manager

Sodexo; York and North Yorkshire; On-site; GBP 28,000 - 31,000; Full time

Job summary

A leading service provider in the UK is seeking a Regional Operations Manager to lead a high-performing onsite team in York and surrounding areas. This role involves managing service delivery, financial performance, and compliance with health and safety standards. Candidates should be self-motivated with proven operational management experience, strong people management skills, and a full UK driving license. The position offers a salary of £28,000 – £31,000 with various employee benefits, including mental health support and professional development opportunities.

Benefits

Mental health & wellbeing support

Employee Assistance Programme

24/7 virtual GP

Discounts for you & family

Financial tools & retirement plan

Cycle to Work

Paid volunteering day

Qualifications

• Proven experience in operational management in a similar environment.
• Strong people management skills, including recruitment, training, and performance management.
• Ability to interpret financial and commercial information to drive decisions.

Responsibilities

• Lead, develop, and motivate onsite team to deliver high-quality services.
• Manage the regional P&L account and maximise profitability.
• Ensure compliance with health, safety, and wellbeing standards.

Skills

Operational management experience

People management skills

Financial analysis

Communication skills

Proficiency in Microsoft Office

Self-motivation

Job description

A real impact in a residential setting, supporting individuals facing complex challenges.

What you’ll do:

As Regional Operations Manager, you will lead, develop, and motivate a high-performing onsite team to deliver services of the highest quality, in line with contract specifications and Service Level Agreements (SLAs). You will take full accountability for operational service delivery, financial management, client relationships, compliance, and people management across all designated sites. You will manage the regional P&L account, maximise profitability, and ensure effective cost control. You will act as the operational interface between clients and senior management, promoting positive relationships and ensuring client satisfaction. You will drive continuous improvement, innovation, and operational excellence across systems, processes, and services. You will ensure compliance with statutory regulations, company policies, and contractual obligations, maintaining health, safety, and wellbeing standards. You will support business development.

Job Introduction

40 hours per week Monday to Friday – full flexibility to cover weekends and out of hours when required. Covering the Leeds and York area. £28,000 – £31,000 per annum. Sodexo rewards and benefits. Driving required – applicants must hold a valid UK driving licence. Company car and fuel card provided.

What you bring:

• Proven experience in operational management in a similar environment.
• Strong people management skills, including recruitment, training, and performance management.
• Ability to interpret financial and commercial information to drive decisions.
• Excellent communication, interpersonal, and numerical skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Self‑motivated, able to manage multiple priorities and work independently.
• Full UK driving licence required; clean licence preferred but not essential.
• Desirable: IOSH Managing Safely qualification.
• Desirable: Experience managing conflicting expectations of clients and consumers within a single business area.

What we offer:

• Mental health & wellbeing support.
• Employee Assistance Programme for personal, legal, and financial advice.
• 24/7 virtual GP & lifestyle rewards.
• Discounts for you & family.
• Financial tools & retirement plan.
• Cycle to Work & Paid volunteering day.
• Mental health & wellbeing: You belong to a company that values purpose and impact in everyday actions.

Ready to be part of something greater?

Apply today!